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Trần Nữ Tố Hiên

Trần Nữ Tố Hiên

Hồ sơ 5 sao vàng 164 Lượt xem hồ sơ

Nữ, 19/11/2002, 21 tuổi

Quận Gò Vấp, TP. HCM

Cập nhật: 04/06/2024

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Kinh nghiệm làm việc
Dưới 1 năm
Vị trí
Nhân viên
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Tiền sảnh
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch

Giới thiệu bản thân

Good morning/afternoon, my name is Trần Nữ Tố Hiên. I recently graduated from the University of Finance and Marketing with an Excellent degree with a GPA of 3.78/4.0 in Hospitality Management, where I was able to build strong foundational skills. I'm eager to contribute my knowledge and enthusiasm to your team and grow my skills in a practical setting. Throughout my time working at the Renaissance Riverside Hotel Saigon and Royal Hotel Saigon, I gained valuable skills, insights, and experiences, particularly in areas such as Guest Service Agent. I look forward to potentially contributing my skills and experiences to your team Contact *Email: Trannutohien1911@gmail.com *Phone: 093 622 5202 Job Objectives *Short-term goals: - Complete the tasks while working at the hotel. - Strive to become a sufficient employee of the hotel. *Long-term goals: - Build good communication skills, and know my customers to develop myself in the hospitality industry; thereby making a good impression on customers and bringing revenue to the hotel. - Achieve the title "The Employer of the Year".

Trình độ học vấn chuyên môn

University of Finance and Marketing

Hospitality Management - Đại học

2020 → 2024

High Distinction - GPA: 3.78/4.0 Achievement: - Achieved 1 Distinction scholarship in 2020. - Achieved 8 High Distinction scholarships from 2021 - 2023. - Earned the title "The Top Student of the Faculty of Tourism" in 2 years: 2022 and 2023.

Kĩ năng

English Communication
PMS Opera
Office Information Technology
Analyze and handle situation
Time planning and management

Kinh nghiệm làm việc

Guest Service Agent Trainee tại Renaissance Riverside Hotel Saigon

9/2023 → 12/2023 (2 tháng)

Hồ Chí Minh

- Prepared the necessary stationaries before the shift. - Utilized the Opera POS to complete the related tasks. - Answered, recorded, and processed all guests' questions and concerns. - Performed in Check-in and Check-out Procedures. - Provided in-need guests with directions and information regarding property and local areas of interest. - Reported matters that were not within my jurisdiction to my superiors.

Front Office Trainee tại Royal Saigon Hotel

7/2022 → 8/2022 (1 tháng)

Hồ Chí Minh

- Greeted guests and assisted guests in completing check-in procedures. - Communicated and answered questions that customers asked in 2 languages: Vietnamese and English. - Reported matters that were not within my jurisdiction to my superiors.

Mong muốn về công việc

I am delighted to take on the position of Guest Service Agent/ Receptionist due to my passion for communicating with people and my eagerly willing contribution to the growth of the Saigon Hospitality Industry. With my own belief, I hope to enhance my level of skill and professionalism in the Hotel Saigon professional setting.

Giải thưởng

TOEIC

3/2023

Score: 879/990

Microsoft Office Specialist Word

2/2023

- Manage documents - Insert and format text, paragraphs, and sections - Manage tables and lists - Create and manage references - Insert and format graphic elements - Manage document collaboration

Microsoft Office Specialist Excel

2/2023

- Manage workbook options and settings - Manage and format data - Create advanced formulas and macros - Manage advanced charts and tables

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