Freelance tại Freelance

11/2021 → Hiện tại

Singapore

Sales Executive tại Sheraton Hanoi Hotel

7/2013 → 1/2015 (1 năm 6 tháng)

Hà Nội

- Engage with potential and existing customers to introduce and explain the benefits of Sheraton Club Membership - Close sales by understanding customer needs and requirements, addressing any questions about the product or the company - Provide ongoing customer support to ensure satisfaction - Remind customers to renew their memberships in a timely manner

Sales Executive tại Vanilla Air (owned by All Nippon Airways)

8/2016 → 4/2018 (1 năm 8 tháng)

Hồ Chí Minh

- Develop and maintain strong relationship with corporate travel managers - Handle booking requests from travel agencies and provide quotations based on system data - Coordinate with the Ticketing team to amend and issue flight tickets, ensuring timely updates to clients - Prepare weekly, monthly, and annual reports on total sales, flight load factors, and client feedback to monitor performance and inform strategic planning - Promote the company's products to potential clients, including companies and travel agencies - Plan and execute the sales promotion activities

Sales Executive (B2B) tại Transviet

2/2015 → 7/2016 (1 năm 4 tháng)

HCMC

- Collaborate with partner travel agencies in Southeast Asia (e.g., Singapore, Indonesia) to arrange services for inbound customers - Design customized itineraries to align with customers' travel goals and budgets - Communicate tour pricing and make necessary adjustments to finalize all costs and expenses - Ensure all logistical preparations are completed prior to the tour, including deposits, hotel bookings, transportation, and meals - Address and resolve any ad-hoc issues that arise during the tour to ensure a satisfying travel experience - Evaluate prospective hotel partners for potential business opportunities

Sales Executive tại Bamboo Airways

8/2018 → 9/2021 (3 năm 1 tháng)

HCMC

- Develop and manage a network of corporate clients including booking agencies, travel agencies, and direct corporate sales - Achieve sales KPIs by specializing in domestic flights to optimize load factor - Analyze sales performance and customer needs through feedback from booking and travel agencies to enhance product offerings - Promote new products and services via regular email communications - Monitor and evaluate competitors' activities, including daily price comparisons, upcoming promotion campaigns, and potential new routes - Collaborate with various departments (Accounting, IT, Booking Center, Call Center, Helpdesk) to address customer inquiries - Organize corporate engagement events to strengthen client relationships