Phòng CNTT tại Vinpearl JSC

5/2022 → Hiện tại

Quảng Nam

Responsibilities: Responsible for solving IT problems at: o Vinpearl Phu Quoc o Vinpearl Quang Nam – Ha Long – Ho Chi Minh • Manage ESXi (Host), Virtual Machine server. • Manage and configure Switches(Cisco, HP), AP(Cisco, HP), Controller (HP, Cisco) • Manage PBX Siemens (Hipath 4000), PBX Alcatel Lucent , Cisco video conference, Alcatel video conference • Identifies, diagnoses, and resolves problems for users, hotel management software(Opera, Simphony,HMS, Vingcard,…) and hardware, network, e -mail, virus, printer, scanner,… to end -users. • Manage and provide IT devices to end -user • Support and troubleshooting via phone, remote desktop, email, onsite, chat, guideline. • Work on project as assigned --------------------- ---------------------- Balcona Hotel — BlueSun Hotel IT Manager 1 2017 — 2020 Manage ESXi (Host), Virtual Machine server. Manage and configure Switches Aruba, AP Aruba. Manage Veritas backup server Manage PBX NEC. Manage High Speed Internet Access (Xpossible) Identifies, diagnoses, and resolves problems for users, hotel management software(.Newway, Smile, ...) and hardware, network, e- mail, virus, printer, scanner,... to end -users. Manage and provide IT devices to end -user. Support and troubleshooting via phone, remote desktop, email, onsite, chat, guideline. ----------------------------- ------------- Belle Maison Hadana Hotel IT Manager 1 2015 — 2017 • •Develop and maintain the company's IT systems, software and databases, manage internal network infrastructure and storage ...etc • IT asset management. • Manage and provide IT devices to end -user Support and troubleshooting via phone, remote desktop, email, onsite, chat, guideline. Acceptance of network infrastructure for hotel rooms and villas.