My name is Tâm Nguyễn (Mr), and I bring with me over 13 years of valuable experience in the hospitality industry, with a strong focus on sales. Throughout my career, I have held key positions such as Assistant Director of Sales (ADOS), Assistant Director of Sales and Marketing (ADOSM), and Director of Sales (DOS) at prestigious 5-star resorts, ranging from boutique to large-scale properties. After careful consideration, I firmly believe that my experience aligns with the job tasks outlined. Here are some highlights of my qualifications and achievements: Opening experience: I have had the privilege of utilizing my expertise in various opening and soft opening stages throughout my career, contributing to the success of notable projects in the destination. Some of these projects include The Anam, Alma, Wyndham, and The Arena. Sales Leadership: I often study destination sales landscapes, identify product positioning then initiating discussions with sales teams. Through refining Standard Operating Procedures (SOP) and templates, I have provided guidance, training, and motivation to maximize their potential and achieve general results. Relationship Building: Exceling in building and maintaining strong relationships with clients and partners, I possess a demonstrated ability to identify and cultivate key accounts. Furthermore, I have effectively leveraged my connections with banks, commercial chambers, and organizations to promote hotel products and services. Sustainable Business Mindset: I prioritize maintaining a healthy rates matrix and respect mutual benefits. By utilizing dynamic rates to optimize revenue, I have implemented effective yield management strategies to drive revenue. Market Analysis and Forecasting: Proficient in utilizing Microsoft Office, I have developed comprehensive business intelligence reports to monitor sales targets, budgets, and conduct thorough market research and data analysis. This enables me to identify emerging trends, capitalize on opportunities, and make well-informed business decisions, producing sales forecasts and supporting strategic planning. Collaboration and Teamwork: I thrive in a collaborative environment and foster a culture of teamwork and open communication. By closely collaborating with cross-functional teams such as Marcom, Food & Beverage, and Room Division, I ensure alignment and guest satisfaction, ultimately driving increased revenue and seamless guest experiences. Communication Skills: With a transparent and result-driven communication style, adhere to established policies and procedures, ensuring efficient and effective operations. Continuous development: embrace the world changes, studying and implementing digitalized technique to enhance sales performance and elevate service standard. I am excited and wish to have the prospect of joining your esteemed and contributing to its continued success. Please find more details about my working experience in attached CV.

As a single individual, I have the flexibility to work in any location. I'm particularly interested in opportunities at the initial stages of a project, where I can leverage my expertise to help implement new ideas and channel my skills. This would allow me to make a meaningful impact from the ground up.