I am a quick learner who always want to improve my professional skills. I have passion for working in hospitality industry where customer satisfaction is our success.

Đại học ngành Tiếng Anh thương mại - du lịch

• Empathic listener and persuasive speaker • Manage the time efficiently to complete every projects on time • Proficient with Microsoft Office, Excel, Power Point, and Internet Access • Proficient with Printer, Scanner, and Photocopier

August 2015 – present: Florist at Sofitel Saigon Plaza Hotel  Prepare all floral decorations for public areas, restaurants, functions and VIP rooms  Check daily the flower arrangement in all areas  Prepare for special arrangements, special decorations e.g. Weddings, Christmas, New Year July 2014 – August 2015: Receptionist at Hoang Ky Hotel  Greet and assist guests, assign keys, answer all questions about amenities and hotel policies  Answer phone calls and receive bookings.  Help solving any problems that may arise during the course of stay  Do paperwork related to Human Resource and assist the Hotel Manager March 3rd – April 13th, 2014: Six-week internship at Palm Vietnam Travel Company  Did Tour Operator jobs: received bookings; booked accommodations, restaurants, transportations, and other services.