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Từ 5 đến 10 năm
Nhân viên
8 - 12 triệu
HCMC
Tiếng Anh (Trung bình)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Cao Đẳng Du Lịch Sài Gòn
Quản Trị Khách Sạn - Nhà Hàng - Cao đẳng
2009 → 2014
Kĩ năng
Lắng nghe và xử lý tình huống | |
Giải quyết phàn nàn | |
Điềm Tĩnh |
Kinh nghiệm làm việc
Driver Luxury Car tại Vinfast
4/2023 → 12/2023 (7 tháng)
Thành Phố Hồ Chí Minh, Việt Nam
Drive electric company cars safely for company management, business and VIP customer Maintain company cars regularly Make report for any irregularities Record in the logbook all trips made, eg: departure time, kilometer, time of return, purpose and name of user Always be alert and maintain a high standard of vigilance Adhere to traffic rules and regulations at all times Keep clothes, shoes, work area including vehicles clean Always smile when talking to guests Gesture nicely and gently
Receptionist tại Hera Hotel
1/2022 → 10/2023 (1 năm 8 tháng)
Thành Phố Hồ Chí Minh, Việt Nam
To greet all guests at all times in a friendly manner and use guest’s name at every opportunity. Cooperate with other colleagues to complete guest check-in procedures. To register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc. To allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid. Review the room rates, room location, and types of room. Keep properly the accounts of the guests for their expenses during their stay and charge them upon departure or any time they ask for it.
Bellboy, Driver, Receptionist tại The Alcove Library Hotel
4/2013 → 1/2021 (7 năm 9 tháng)
Thành Phố Hồ Chí Minh, Việt Nam
Welcome Guest arrival Handle guest’s inquiries and special request Exchange currencies and credit-cash paid out guests. Stand by billing and cashier handle Daily repost to the manager Provide standard service Planning roster and communicate with staff Attend training course Attend and support every organization activity Good at using POS machine Follow up the revenue Take care about cash flow of restaurant Research for the new supplier Take care inventory of the restaurant Opening and closing the business for day Sales Tour for Foreigner
Butler - Quản Gia tại Renaissance Riverside
4/2012 → 9/2012 (5 tháng)
Thành Phố Hồ Chí Minh, Việt Nam
Welcome VIP Guest arrival Handle guest’s inquiries and special request. Connecting with Front Office, House Keeping, Restaurant Service Breakfast, Lunch, Tea Break, Dinner Room Service Book Tour, Ticket Airline, Table Restaurant for Guest Ensure the guest has enjoy meal Provide standard service Planning roster and communicate with staff Attend training course Good at using POS machine