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I accumulated over 13 years of valuable experience in the hospitality industry, with a strong focus on sales. I have held key positions such as Assistant Director of Sales (ADOS), Assistant Director of Sales and Marketing (ADOSM), and Director of Sales (DOS) at prestigious 5-star resorts, both boutique and large-scale, in the Nha Trang – Cam Ranh destination.
I have also had the privilege of being involved in the soft opening and operational stages of various establishments. This hands-on experience has provided me with deep insights into building robust business partnerships and effectively increasing market share. I have developed a solid understanding of market trends, customer needs, and the competitive landscape, enabling me to create and execute comprehensive sales plans. By immersing myself in onsite operations, I have gained valuable knowledge of the day-to-day workings of the business. This understanding has allowed me to align sales strategies with operational capabilities, ensuring seamless execution and utmost customer satisfaction. I firmly believe that a strong collaboration between sales and operations is paramount to achieving exceptional results and surpassing customer expectations. I firmly believe that my skills, expertise, and unwavering passion for driving sales growth make me an outstanding candidate for the Director of Sales position at your esteemed company.
I had entered in hospitality industry as a waiter for an Islamic restaurant besides an event executive for Dam Sen Park during sitting in university.
Take care central region, international non-key accounts; MICE and Event management; Series, charter, hard block, commitment management Wedding specialist and coordinator; Conductor for sites check and marketing activities;
+ 05/2019 – 06/2020: Senior Sales Manager/ Proactive for north region and corporate segment Responsibility: Buildup & maintain relationship with prospective business partners; Arrange product training and updated product knowledge to make sure partners understand our core services; Propose special program to align with partner business; Do bidding MICE & event; Prepare action plan, sales call and tele-sales plan. Hunt and tailorize corporate program for business organizations, chambers, banks to enhance resort images and lift up sales performance. + 03/2017 – 05/2019: Sales Manager/ Reactive for international non-key accounts & M.I.C.E business operation; Wedding specialist Responsibility: Take care central region, international non-key accounts; MICE and Event management as onsite manager; Wedding specialist and coordinator; Conductor for sites check and marketing activities; Nha Trang office manager;
Responsibility: Opening sales department; Buildup & maintain relationship with prospective business partners; Arrange product training and updated product knowledge to make sure partners understand our core services; Propose special program to align with partner business; Do bidding MICE & event; Prepare action plan, sales call and tele-sales plan. Hunt and tailorize corporate program for business organizations, chambers, banks to enhance resort images and lift up sales performance.
General: Accountable for managing the total sales effort including room revenue and banquet basing of key accounts, key prospects the generation of revenue consistent with resort objectives; Promote resort images whenever possible; Monitor Sales & Communications activities; Build-up business partner databases, implement the joint call program. Sales & commercial: Tracking market demands and sales performance to monitor sales program and group pitching. Market expanding & maintain relationship with business partner to occupy clients favors in business; Arrange product training and update product knowledge to make sure partners understand services cores and inspire them to help pushing production; Plan sales call to visit business partners, update market trending, show resort’s caring, convince prospective business; Establish relationship, communicate with business organizations, chambers, banks to feature resort images and to cascade sales programs to their members.
Management: Sales; MICE team; Ecommerce & Reservation; General: Accountable for managing the total sales effort including room revenue and banquet basing of key accounts, key prospects the generation of revenue consistent with resort objectives; Promote resort images whenever possible; Monitor Sales & Communications activities; Build-up business partner databases, implement the joint call program; participate sales exhibition activities. Direction: Sales campaign, Pricing strategies, OTA tactics, Prebuy and voucher, MICE bidding and operation overview; Communications & relations; Management condotel inventory; Sales related templates & training;
tam.dec26@gmail.com - 0934664964
tam.dec26@gmail.com - 0934664964
tam.dec26@gmail.com - 0934664964