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Trúc Bùi

Trúc Bùi

Hồ sơ 5 sao bạc 238 Lượt xem hồ sơ

Nữ, 10/11/2000, 24 tuổi

Bạch Lâm, Xã Gia Tân 2, Huyện Thống Nhất, Tỉnh Đồng Nai

Cập nhật: 05/11/2024

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Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Giám sát
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
4 sao
Công việc mong muốn
Ẩm thực
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch, Nhà hàng/ Bar/ Pub

Giới thiệu bản thân

With over four years of dedicated service in the hospitality industry, I have had the privilege of honing my skills while employed with the leading hotel brand in the country. Possessing a distinctive set of capabilities, I am well-equipped to make substantial contributions to any work environment I am a part of

Trình độ học vấn chuyên môn

KOTO Training Center

Restaurant Operations - Trung cấp

2018 → 2019

Kĩ năng

Effective Complaints Handling
Customer Service
Inventory Management
Time Management
Guest Relations
Organizational Skills
Communication

Kinh nghiệm làm việc

•Food and Beverage Supervisor (Pre-Opening) tại EHG - La Siesta Premium Sai Gon (Top Ranked of 1727 hotels in HCMC) (Top 4 of 3793 restaurant in HCMC)

3/2023 → Hiện tại

HCMC

Report directly to Assistant. Food and Beverage Manager  Oversee the day-to-day operations of all outlets (All day dining restaurant, Pool, In-Room Dining, Lobby Lounge)  Lead and motivate the food and beverage service team.  Conduct pre-shift briefings to ensure staff is well-informed about daily events, specials, and any specific guest requirements.  Monitor and ensure that all service standards are met and exceeded.  Ensure the quality and presentation of food and beverages meet or exceed established standards.  Interact with guests to gather feedback and build positive relationships.  Handle guest complaints and provide appropriate solutions to ensure guest satisfaction.  Supervise and Export Weekly and Monthly Inventory.  Seek ways to cut waste and decrease OPEX

•Food and Beverage Captain tại EHG - La Siesta Premium Hang Be (Top ranked of 1838 Hotels in Hanoi)

3/2020 → 12/2022 (2 năm 9 tháng)

Ha Noi

 Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally  Maintain quality control for all food served  Analyze staff evaluations and feedback to improve the customer’s experience  Train new employees and provide ongoing training for all staff

•Food and Beverage Captain tại La Sinfonía del Rey Hotel

4/2021 → 1/2022 (9 tháng)

Ha Noi

 Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally  Maintain quality control for all food served  Train new employees and provide ongoing training for all staff

•Food and Beverage Supervisor tại Dalcheeni Indian Restaurant

4/2020 → 4/2021 (1 năm )

HCMC

 Oversee the day-to-day operations  Lead and motivate the food and beverage service team.  Conduct pre-shift briefings to ensure staff is well-informed about daily events, specials, and any specific guest requirements.  Monitor and ensure that all service standards are met and exceeded.

• Senior Waitress (Pre-Opening) tại EHG - La Siesta Premium Hang Be (Top ranked of 1838 Hotels in Hanoi)

1/2019 → 3/2020 (1 năm 1 tháng)

Hà Nội

Top ranked of 1838 Hotels in Hanoi  Support during construction period  Train new employees and provide ongoing training for all staffs  Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally  Handle guest complaints and provide appropriate solutions to ensure guest satisfaction.

Mong muốn về công việc

I am actively seeking opportunities to advance my career within a leading hotel brand. Eager to contribute my proven abilities and ambitious drive to a distinguished company, I am poised to elevate the standards of excellence within the hospitality sector. My aim is to play a pivotal role in enhancing the success and reputation of a top-tier hotel establishment.

Giải thưởng

Thông tin tham khảo

Mr.Dũng - COO

EHG

coo@ehg.com.vn

Mr.Tường - General Manager

La Siesta Premium Sai Gon (Elegance Hospitality Group)

gm.saigon@lasiestahotels.vn

Tín Vũ - Assistant Food and Beverage Manager

EHG- La Siesta Premium Saigon

fbm.saigon@lasiestahotels.vn - +84799561368

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