NGUYEN HOANG ANH
ASSISTANT HOUSEKEEPING MANAGER
With many years of experience in the hospitality industry, I can take advantage of skills, experience & understanding of Housekeeping, I am able to bring a lot of value to the company.
Thông tin cá nhân
Họ và tên
NGUYEN HOANG ANH
Giới tính
Nam
Ngày sinh
18/06/1987
Địa chỉ
60 Tân Thới Nhất9, P.Tân Thới Nhất, Q.12, TP.HCM
Cập nhật
22/04/2024
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Tiếng Anh (Khá)
Ngoại ngữ
Tiếng Anh (Khá)
Công việc mong muốn
Ngành nghề
Buồng phòng
Mong muốn về công việc
Kỹ năng
-
Time Management 80%
-
training skill 100%
-
experience about pre-opening & brand opening 100%
-
Leadership Skill 80%
-
Microsoft Word, Excel and other related software 80%
-
Housekeeping skills 100%
Học vấn - Chuyên môn
Kinh nghiệm làm việc
Senior Housekeeping Supervisor tại Khách sạn JW Marriott Phú Quốc Emerald Bay
Phú Quốc - 10/2016 - 1/2021
- Pre Opening
- Supervising housekeeping activity
- Ensuring guest satisfaction and solving complaints
- Ensuring Occupied Dirty Room, Vacant Dirty Room always follow up to the Standard
- Ensuring Turn down Service always follow up to the Standard
- Ensuring Pantry, Corridor, Entrance...always neat and clean
- Folding Art Towel according to Guest's request
- Folding Art Towel for Honey Moon, Happy Birthday,...before guest comes
- Inspecting guest room to ensure quality standards
- Following all Local Standard Operating Procedure in the department
- Training and briefing to Room Attendants
- Training for the new Associates
- Reporting and handling to assistant manager or manager
- Reporting defect to Eng Department and follow up
- Assign the worksheet to Room Attendants and check worksheet daily
- Planning for Cleaning Focus guest room weekly and monthly
- Supporting for Public Area when needs
Housekeeping Supervisor tại Regent Residences Phú Quốc
Phú Quốc - 1/2021 - 8/2022
- Pre-Opening
- Supervising housekeeping activity
- Report all defect to Eng Department and follow up to handover
- Schedule Training Plan
- Training and briefing to Room Attendant
- Storage management
- Set up Villa and rooms
- Schedule Deep cleaning, Cleaning Focus and projects
Assistant Housekeeping Manager tại PREMIER VILLAGE PHÚ QUỐC
Phú Quốc - 8/2022 - 6/2023
- Public Area
- Landscape Area
- Laundry & Uniform
- Villa Area
- Planning for Training Villa Attendant.
- Planning for Training Public Area Attendant.
- Inventory Store.
- Set up Store.
- Planning for Deep cleaning.
- Ensure guest satisfaction and solving complaints.
- Ensure Occupied Dirty Room, Vacant Dirty Room always follow up to the Standard.
- Follow all Local Standard Operating Procedure in the department.
- Report and handling to Housekeeping Manager & Director of Housekeeping
Assistant Housekeeping Manager tại The Grand Ho Tram
Bà Rịa - Vũng Tàu - 6/2023 - 4/2024
- Pre Opening
- Ensure manning of Housekeeping.
- Schedule Training Plan for Housekeeping staffs. Ensure all Housekeeping staffs have a complete understanding and follow up rules and regulations.
- Schedule Cleaning Focus Plan, Project Plan
- Ensure conpsumtion of guest supplies is under control
- Ensure daily cleanliness and quality standard of guest room, corridor, store, pantries,…
- Ensure guest satisfaction and solving complaints.
- Ensure Occupied Dirty Room, Vacant Dirty Room always follow up to the Standard.
- Follow all Local Standard Operating Procedure in the department.
- Report inventory to Housekeeping Manager.
- Report and handling to Housekeeping Manager.
Thông tin tham khảo
HOANG VAN CANH
EXECUTIVE HOUSEKEEPER - MANAGERCHARMANT SUITES CẦN THƠ
111@gmail.com - 0866819816
NGUYỄN THỊ THU
HOUSEKEEPING MANAGER - REGENT PHÚ QUỐC
222@gmail.com - 0972104051
ĐOÀN VI HIỀN
DICRECTOR OF HOUSEKEEPING - PREMIER VILLAGE PHÚ QUỐC
111@gmail.com - 0779125771