100 Lượt xem
I have over 10 years of hospitality experience, including several years as a Front Office Manager. During this time, I have successfully managed large teams of front desk staff, while providing excellent customer service to all guests. I have also developed and implemented efficient processes to streamline reservations, check-in, check-out, training and coaching. I am highly organized and have a proven track record of meeting the highest standards of service. I am also experienced in dealing with challenging customer service situations and resolving them to the satisfaction of all involved. I have excellent communication skills and am adept at using hotel software and other technologies.
man.nguyen@silverlandhotels.com - 0938862006