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Phan Đình Anh Việt
190 Lượt xem hồ sơ
Nam, 25/10/1992, 32 tuổi
22/53 Phạm Thị Liên
Cập nhật: 16/09/2024
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
20 - 30 triệu
Toàn Quốc
Tiếng Anh (Khá)
5 sao
Ẩm thực
Giới thiệu bản thân
Trình độ học vấn chuyên môn
FACUL TY OF HOSPITALITY AND TOURISM – HUE UNIVERSITY
COMMUNICATION AND MARKETING TOURISM - Đại học
2011 → 2015
Kĩ năng
Kinh nghiệm làm việc
ASSISTANT OUTLET MANAGER (ALL-DAY DINING RES + IVD) tại PREMIER VILLAGE RESORT PHU QUOC - MANAGED BY ACCORHOTELS
7/2019 → 1/2022 (2 năm 6 tháng)
Phu Quoc
Recruiting, training and supervising staff • Agreeing and managing budgets • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines • Promoting and marketing the business • Overseeing stock levels OBJECTIVE • Possible to work at competition environment. • Becoming an official employee and best ambassador of the company. • Develop opportunities for promotion with higher position • My immediate objective is to obtain a position which I can expand upon my customer service and industryknowledge while gaining an international training upon which to base my future career. • Motivation and create teamwork at outlet. WORK EXPERIENCE PHAN ĐÌNH ANH VIỆT Restaurant Manager 22/53 Pham Thi Lien Str, Hue City pdanhviet@gmail.com +84 762614148 • Ordering supplies • Producing staff roster • Handling customer enquirers and complaints • Taking reservations • Greeting and advising customers • Problem solving • Preparing and presenting staffing/sales reports • Keeping statistical and financial records • Assessing and improving profitability • Setting targets • Handling administration and paperwork • Liaising with customers, employees, suppliers, licensing authorities and sales representatives • Making improvements to the running of the business and developing the restaurant.
RESTAURANT SUPERVISOR tại LAMAISON DELI - VIETART GROUP
4/2019 → 9/2019 (5 tháng)
Da Nang
Recruiting, training and supervising staff • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines • Handling customer enquirers and complaints • Taking reservations • Greeting and advising customers • Problem solving • Keeping statistical and financial records • Handling administration and paperwork
WAITER/SUPERVISOR – IN ROOM/VILLA DINNING tại LAGUNA LANGCO RESORT - BAYANTREE GROUP
9/2015 → 9/2018 (3 năm )
Hue
• Directs and controls all subordinate staff to ensure that all day to day operational matters are handled on time and guest expectations are met. • Provides guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities. • Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations. • Leases with the Kitchen, Stewarding, Housekeeping, Front Office and Engineering to ensure that the operation runs smoothly in areas of joint responsibility. • Prepares duty rosters, and implements vacation and public holiday schedules. • Assists in the planning and execution of promotional activities as directed. • Maximizes revenue in the outlet by implementing up selling procedures. • Monitors and controls the financial performance of the outlet controlling costs and expenses. Participates in the preparation of the outlet's annual departmental budget as directed. • Assists in monitoring and controlling the hotel’ s OE inventory and participates in inventory taking. • Conducts frequent front and back of house checks ensuring muse-enplane,service procedures, standards of cleanliness and hygiene, repair-and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary • Assists in the maintenance of efficient administration preparing and submitting reports on time as directed. • Assists in the selection, training and evaluation of subordinate employee. • Coaches, counsels, disciplines and develops subordinate employees. • Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. • Ensures the delivery of brand promise and provides exceptional guest service at all times. • Provides excellent service to internal customers in other departments as appropriate. • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. • Maintains positive guest and colleague interactions with good working relationships. • Establishes a rapport with guests maintaining good customer relationships. • Set up event, party, F&B activities, special dining for guest booking(DIY BBQ, BBQ, and Destination dining…)
INTERNSHIPS AND CASUAL tại BANA HILLS MOUNTAINS RESORT - SUN GROUP
6/2012 → 2/2014 (1 năm 8 tháng)
Da Nang
• Waiter • Bartender • Salesman at kiosk.
PART TIME JOB tại HUE COFFEE SHOP
8/2012 → 3/2013 (6 tháng)
Hue
M ai n r es po n s i b i l i t i es : • Serve the guest of coffee shop • I can earn 50.000 VND/day. And 30 days to receive monthly salary
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