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Lê Hữu Tuấn

Lê Hữu Tuấn

Hồ sơ 5 sao 45 Lượt xem hồ sơ

Nam, 12/07/1977, 47 tuổi

69 Đường 10A An Khánh

Cập nhật: 24/10/2023

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Dear Sir/Madam, Experienced General Manager with a demonstrated history 20 years of working in the hospitality industry, including Marriott Hotels and Resorts Group, Hyatt Hotels and Resorts Group, Vietnam Golf Course, Phuong Nam Hotel and Resort, Niso Corporation, Starlight Corporation. Skillset in strong operations professional, Human Resources Management, Finance Management, Sale & Marketing Management, Event Management, Pre-opening Management. This helps me build and create the core values for a thriving sustainable business: Brand, Talents & Culture, Processes... leads to remarkable achievements in terms of consistently increasing revenue and an impressive increase in profits, real meeting the owner's expectations. My greatest strengths lie in my professional knowledge and solid understanding of hotel and resort operations, as well as a deep understanding of market dynamics and consumer behavior in different markets. As a result, I have successfully applied my expertise to improve customer service quality and promote financial efficiency. Additionally, I have experience in recruiting and training highly skilled staff members. Furthermore, I possess the skills necessary to implement a 4-5 star operating system package for sustainable synergy within the organization. I have completed Executive Management from UQAM & CEO Global, which has enhanced my skills in leadership, finance, sales, marketing, and human resources. I am passionate about creating memorable and positive experiences for our guests, as well as inspiring, developing, and empowering our staff to achieve their potential and goals. Furthermore, driving business performance will contribute to success for all stakeholders involved. With a passion for excellence, I am eager to bring this same level of dedication and expertise into your esteemed organization. Thank you & Best regards,

Trình độ học vấn chuyên môn

UQAM | Université du Québec à Montréal

Executive Master of Business Administration, General - Thạc sĩ

2019 → 2021

• PART 1: MANAGERS AND BUSINESSES • PART 2: COMMERCIAL AND FINANCIAL MANAGEMENT • PART 3: MANAGEMENT OF GOODS AND SERVICES • PART 4: PLANNNING FOR MANAGEMENT • PART 5: INTERNATIONANL GOVERNANCE

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Kỹ năng bán hàng, phục vụ khách hàng
Training and Development
Tổ chức công việc

Kinh nghiệm làm việc

General Manager tại Phuong Nam Resort

4/2022 → Hiện tại

Tp. Hồ Chí Minh

*Position: General Manager *LOR: Chairman of the Board.(BSC). - Finance balance with the shareholder front. - Human Resources balance with salary, bonus, benefit, and training. - Target customer balance with aggregate market demand. - Enterprise Process balance with investment commitments. *Responsibilities: Operation Management via CCSC: Central Control System of Company. 1. Front of House Management: (Via Central Control System of Department.) - Sale & Marketing Department. - Rooms Division. - Food & Beverage Department. - Spa & Recreation Department. 2. Back of House Management: (Via Central Control System of Department.) - Human resources Department. - Finance Department. - Maintenance Department. - Landscaping Department. 3. Development strategy for the Company: ( Via Balanced Scorecard) - Structure the capital of the enterprise. - Business expansion into chains or franchises. - Package the system and clone and transfer.

Mong muốn về công việc

Giải thưởng

Excellent Performance Revenue, Profit and Cost

7/2023

As a recognition for his exceptional Executive Team Management as well as Corporate Balanced Scorecard to Chairman implementation in 2023.

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