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Dưới 1 năm
Nhân viên học việc
1 - 3 triệu
Đà Nẵng
Tiếng Anh (Trung bình)
4 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
DA NANG UNIVERSITY OF ECONOMICS
International Business - Đại học
2020 → 2023
Kĩ năng
Kinh nghiệm làm việc
Banking Business Intern tại VIETNAM MARITIME COMMERCIAL JOINT STOCK BANK (MSB)
5/2023 → 6/2023 (1 tháng)
Đà Nẵng
• Experienced about working culture and leadership style to conduct the academic report (Transactional leadership style) • Contacted with sets of documents and cards to introduce to potential customers • Market survey in other small and medium firms (~10 firms/day) to understand customer needs to introduce online banking services • Negotiated and persuaded ~12 clients to choose the latest online banking service and supported QR code and visa cards for beginners. • Reflected on the effectiveness on leadership style impact on employee’s performance during the progress
Front Office Intern tại NEW ORIENT HOTEL
5/2022 → 6/2022 (1 tháng)
Đà Nẵng
• Responded to the phone call to get information from customers • Responsibility for check-in, check-out and face up to bookings from customers (~15 bookings/day) • Explained requests, complaints of customers about services, quality of rooms to find solutions and tackle the issues. • Updated all detailed information occurring in department as well as activities in work shift • Reported unusual incidents or problems that arise to Supervisor or Head of reception • Communicated, negotiated with clients and help them select the greatest service and type of room in the hotel (~10 clients/day) • Contacted about the amenities with house-keeping department, informed the number of overnight accommodation guests for F&B department to prepare breakfast buffet (~30 guests/day) and created ~25 sets of documents for arrival and departure list.