Sales & Assitant to GM tại Ha Noi Horse hotel

1/2021 → / (3 năm 10 tháng)

Ha Noi, Viet nam

- Assist GM in dealing and working with the customers, suppliers and hotel employees. - Follow up with the operational actives of the hotel - Incharge of sales - Prepare monthly and weekly reports assigned by GM - Assist GM with other daily administrative duties

Online Sales Manager tại Asia Asset Management & Investment JSC

11/2018 → 7/2020 (1 năm 7 tháng)

Ha Noi, Viet Nam

- In charge of the Occ, Rev of 10 properties specializing in serviced apartments, studio, hotel rooms at Hanoi centre - Work with OTAs: Booking, Agoda, Expedia, Airbnb,Traveloka... - Work with TA, Corporate and other partners. - Deal with all telephones, emails, website enquiries from guests.

Sales and Reservation Executive tại Ha Noi Pomihoa 3-star hotel

3/2018 → 10/2018 (7 tháng)

Ha Noi

- In charge of the Occ, Rev of total 40 hotel rooms. - Work with TA, Corporate and other partners - Work with OTAs: Booking, Agoda, Expedia, Ctrip, Traveloka... - Deal with all telephones, emails, internet enquiries from guests. - Ensure that all reservations are recorded following established procedures.

July 2017 - March 2018 Sales support/ Corporate Customer Service tại Vntrip OTA

7/2017 → 3/2018 (7 tháng)

Ha Noi

- Knowledge about Online Travel Agency & Customer Services - Improve Communication skill & problem solving skill with Corporates

Chinese

10/2020

HSK4

English

12/2020

Ielts 6.5