Nguyễn Thị Hằng

I worked as a waitress at Stellar Steakhouse and Teppanyaki .I worked as a Senior Cashier cum F&B Telesales of Stellar steak house.
• Welcomed guests and escorted them to their table.
• Bill payment for guests.
• Ensures that hotel brand standards and SOP's are consistently implemented.
• Prepare Restaurant documents and emails as followed by the Manager required.
• Accomplished training course of Essential Skills for Supervisors and Manager of IHG group. Build relationships with customers by introducing the hotel promotion and membership card.
• Always give suggestions about beautiful places & culture in Vietnam to the guests.

• Welcoming and guiding customers when they come to work at the company
• On-call and resolve inquiries via hotline
• Receive and process incoming and outgoing documents,letters and dispatches
• Coordinate office administrative management
• Prepare logistics for meeting and events of the Company
• Other tasks as arranged by management