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Take advantages of sales skills & custommer experience and understanding of market to become a professional Customer Service and bring a lot value to customers. From that, I will contribute my value to development of Company.
I hope to find a stable, long-term job with the company as well as have the opportunity to learn and practice skills in a new position.
- Searching and consulting customers over website, fanpage about product information; - Building content for online platforms such as facebook, zalo, instagram, offer templates,... - Inputing data and managing products content of e-commerce platforms, TERRISA website - Livestreaming according to departmental plans.- Analyzing of advertising effectiveness data on FB - Supporting Marketing Department to make Marketing plan of the month and campaign - Managing documents, records, sales contracts of the department
- Managing customer social networking sites; - Building, creating content (including writing content, presenting content, ideas about images) on Fanpage,Website of the customer; - Performing keyword optimization, SEO onpage, off page for customers; - Tracking and updating information available on customer sales channels; - Creating ideas and helping in building content for landing pages and publicationsprinting of customers.
- Consulting customers over the phone, website, fanpage about product information; - Making sure customers are satisfied with the company’s services; - Learning sales skills, professional customer care; - Guiding customers to prepare necessary customer information to monitor customercare.
tunguyentga@mia.vn
handuong@terrisa.com.vn