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Nguyễn Đức Thuận

Nguyễn Đức Thuận

Hồ sơ 5 sao 272 Lượt xem hồ sơ

Nam, 27/06/1960, 64 tuổi

36/11 Nguyen Du Street, District Go Vap, HCMC

Cập nhật: 22/09/2024

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Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
100 - 499
Công việc mong muốn
Quản lý, điều hành, Buồng phòng, Dự án BĐS/ Quản lý tòa nhà
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch, Dự án BĐS/ Quản lý tòa nhà

Giới thiệu bản thân

- To ensure, maintain hygiene standard, safety and quality of products as per request - To accomplish with best effective in taking care of guest and create fresh, comfortable and warm environment in the hotel. To ensure the effectiveness of the operating plan and department management in budget spending. - To create good relationship and cooperation with other departments in the hotel. - To take part in the recruitment, training and managing of all department staffs’ activities in the area. To create enthusiasm, believable working environment and effective cooperation in department. - To organize, managing, supervise the daily work of department. To check logbook and actual, check information, attend department meeting before attending hotel’s briefing. - To attend daily briefing with General Manager and other Department Heads to inform activities of department on time. - To organize and develop personnel of department. To check, evaluate, organize training and coaching on professional skills. To implement staffs’ rewarding as well as punishment on time and effectively. - To set operating plan, to assign tasks of department (weekly, monthly, quarterly, yearly). To organize periodic, unplanned meetings and set training plan for department. - To approve Purchase Order and sign off petty cash payment of department when necessary. - To organize and directly take part in the customer service, meet guest when there is any complaint, problem caused by the subordinate. - To coordinate with maintenance department in repairing, maintenance tools, furniture, equipment in guest room and public area and ensure they are in the best working condition at all time. To cooperate with other departments in the hotel to ensure the best effectiveness in general works. - To take responsibility in interior decoration for holidays (Christmas, New year, Tet Holiday and other holidays as per hotel’s request). - To handle uniform for all hotel employees (to work with Board of Management on designing, purchasing of material and tailoring), to check the maintenance, repairing, and daily laundering. - To make business plan for the following year, to estimate revenue, to make estimated plan in purchasing of OE and FF&E within responsibilities and submit to Board of Management for preparation of general business plan. To implement the assigned targets, to propose procedure on controlling department expenses. - To build up the update regulations, SOPs to ensure the maintaining of quality of hotel facilities which belongs to department management as well as hotel’s hygiene standard. - To implement and ensure department’s staff to implement regulations and SOPs on security and safety issued by the hotel. - To check facilities and amenities in guest room, to set up maintenance procedures of linen, carpet, decoration, plants, etc… To propose to Board of Management the estimated on description, sample, quality, quantity in case of new purchasing, etc… - To be ready to take other tasks subject to assignment of General Manager. - In charge of enviromental works.

Trình độ học vấn chuyên môn

Hanoi National University of Education

English - Đại học

1993 → 1997

University of Economics HCMC

Business Administration - Đại học

1997 → 2001

Kĩ năng

Quản lý
Quản lí thời gian
Training and Development
Tổ chức công việc
Chăm Sóc khách hàng
Kỹ năng giao tiếp ứng xử

Kinh nghiệm làm việc

Executive housekeeper tại Liberty Central Saigon Centre Hotel

7/2018 → 4/2023 (4 năm 9 tháng)

HCMC

- Teacher of housekeeping subjects in Saigon ACT college: training all contents in restaurant and hotel - Attend breefing with Board of managers daily. - Supervise and check operation of HK department. - Make yearly plan for training, expenses, purchase, maintenance…. - Training procedures and develop HK human resources. - Dealing with guest complaints. - Make a plan for maintaining equiptments - Check implement of staffs performance. - Supervise linen, minibar reports. - Check pest control, plant… - Approve purchase order every month. - Co-operate with other departments. - Participate take care of guest plan. - Up date procedures, hotel, fire, safety regulations. - In charge of enviromental works. - Decorating for Christmas, New Year and events. - Suggest the methods in saving energy, amenities, chemical…

Executive housekeeper tại Liberty Central Saigon City Point Hotel

5/2016 → 6/2018 (2 năm 1 tháng)

HCMC

- Attend breefing with Board of managers daily. - Supervise and check operation of HK department. - Make yearly plan for training, expenses, purchase, maintenance…. - Training procedures and develop HK human resources. - Dealing with guest complaints. - Make a plan for maintaining equiptments - Check implement of staffs performance. - Supervise linen, minibar reports. - Check pest control, plant… - Approve purchase order every month. - Co-operate with other departments. - Participate take care of guest plan. - Up date procedures, hotel, fire, safety regulations. - In charge of enviromental works. - Decorating for Christmas, New Year and events.

Executive housekeeper tại Liberty Central Saigon Riverside Hotel

9/2012 → 4/2016 (3 năm 7 tháng)

HCMC

- Supervise and check operation of HK department - Make yearly plan for training, expenses, purchase, maintenance…. - Training and develop HK human resources - Dealing with guest complaints - Check implement of staffs performance - Supervise linen, minibar reports - Check pest control, plant… - Co-operate with other departments - Participate take care of guest plan - Up date procedures, hotel, fire, safety regulations

Executive housekeeper tại Liberty Central Saigon Centre Hotel

6/2010 → 8/2012 (2 năm 2 tháng)

HCMC

- Supervise and check operation of HK department - Make yearly plan for training, expenses, purchase, maintenance…. - Training and develop HK human resources - Dealing with guest complaints - Check implement of staffs performance - Supervise linen, minibar reports - Check pest control, plant… - Co-operate with other departments - Participate take care of guest plan - Up date procedures, hotel, fire, safety regulations

Executive housekeeper tại Liberty 4 Hotel

8/2002 → 5/2010 (7 năm 8 tháng)

HCMC

- Supervise and check operation of HK department - Make yearly plan for training, expenses, purchase, maintenance…. - Training and develop HK human resources - Dealing with guest complaints - Check implement of staffs performance - Supervise linen, minibar reports - Check pest control, plant… - Co-operate with other departments

Housekeeping Supervisor tại Liberty 1 Hotel

5/2001 → 7/2002 (1 năm 2 tháng)

HCMC

Assign worksheet. - Check staffs daily work. - Training for new staffs. - Dealing with guest complaints. - Assisting EH to operate HK department. - Make maintenance reports. - Prepare chemical for HK department.

Housekeeping Supervisor tại Metropole hotel

6/1995 → 5/2001 (5 năm 10 tháng)

HCMC

Assign worksheet. - Check staffs daily work. - Training for new staffs. - Dealing with guest complaints. - Assisting EH to operate HK departmen. - Make maintenance reports. - Order amenities, instruments for HK department.

Mong muốn về công việc

Giải thưởng

Certificate in the Workshop on Customer Service - Communication from Liberty Central Hotel

4/2012

.

Certificate in the Workshop on Supervisory Skills from VN Human Resources Development in Tourism Project

8/2009

.

Certificate in Trainer Development Programme for Housekeeping from Viet Nam Human Resources Development in Tourism Project

5/2006

.

Certificate in Management Training from Vinasen Hotel & Restaurant Management Co., Ltd

10/2005

.

Certificate in Human Resources Management from Que Huong - Liberty Hotels

10/2004

.

Certificate in Effective Management Skills from Que Huong - Liberty Hotels

9/2023

.

Certificate in Enviromental and resource management training courses from SHT-ASIA Invest project

1/2003

.

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