With more than 5 years of experience operating in a restaurant as an operations manager, I have had the opportunity to experience and interact with a training management environment to ensure the work process runs smoothly for the business. Summary of my duties in my old position: - Support recruitment and training of new employees - ensure new employees grasp approximately 70% of the scope of work in the first 3 - 5 days and participate directly in the training process - Build a harmonious and professional working environment for employees and relevant levels - Coordinate product and raw material quality management with employees - Participate directly in changing the training process to suit the individual/team to have a stable training process. - Improve skills in solving customer problems quickly