Dear Sir/Madam, With over 20 years of experienced General Manager with a demonstrated of working in the hospitality industry, including Marriott Hotels and Resorts Group, Hyatt Hotels and Resorts Group, Vietnam Golf Course, West Lakes Golf & Villas, Phuong Nam Hotel and Resort, Niso Corporation, Starlight Group. I am responsible for managing the Hospitality executive team and overall hotel and resort targets. With skillset in strong management skills using the Balance Scorecard tool to develop strategic plans through the Five Interfaces Company and standards to build the business framework: Human Resources Management, Finance Management, Sale & Marketing Management, Events Management, Pre-opening Management. These skills enable me plan strategies and monitor performance parameters in a timely manner to evaluate and adjust strategic, executive administrative, quality management, and special manage the group's financial effectivery to build and create the core values for a thriving sustainable business: Brand, Talents, and Processes, delivered excellent customer service and employee experiences while managing profitability and guest satisfaction measures that have achieved the expectations of owners and shareholders. Creating memorable and positive experiences for customers is my passion, as is inspiring, developing and empowering our people to achieve their potential and goals. Furthermore, driving business efficiency will contribute to success for all stakeholders. With a passion for excellence, I look forward to bringing this same level of dedication and expertise to your valued organization. Thank you & Best regards,

General Manager Hotels and Resorts