Receptionist tại Venice Hotel Phu Quoc

6/2024 → Hiện tại

Phú Quốc

Receptionists tại MIDMOST Boutique Hostel

3/2023 → 10/2023 (7 tháng)

Cần Thơ

. Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. . Introduce guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. . Remembering places to eat and drink also provides services to successful customers who receive more than 96% good feedback from customers on the social networking platform Facebook, boooking.com

Waitress tại Regent

10/2023 → 5/2024 (7 tháng)

Phu Quoc

. Remember and clearly understand information about dishes as well as wines and advise customers to achieve 100% target. . Served Taste Studio events and other wedding events successfully with over 90% customer satisfaction on Naver and on social media . Completely boost sales by remembering customer preferences, needs and restaurant targets

Reception Internship tại Sol By Melia Phu Quoc

5/2022 → 8/2022 (3 tháng)

Phu Quoc

• Clean and arrange rooms before guests check in or check out ̣(12-15 rooms/day) • Ready to support and equip necessary tools when required by customers

Restaurant Receptionist tại ZILO VINH LONG TRADE AND SERVICE COMPANY

10/2021 → 4/2022 (6 tháng)

Vinh Long

• Receive table reservation information, advise customers on dishes and direct them to suitable dishes according to the restaurant's instructions. • Greet customers, confirm reservation information, guide customers to the table location • Bill Payment maintains 100% customer satisfaction by asking for customer reviews of meals

Waitresses tại VIETNAM TRADE COFFEE SERVICE JOINT STOCK COMPANY IN CAN THO

8/2020 → 2/2021 (6 tháng)

Can Tho

• Reduce the amount of expired ingredients by up to 30% by understanding demand and directing customers to store-specified products • Maintain 100% customer satisfaction through quickly handling conflicts and dilemmas • Remember the decor process of more than 30 drinks on the menu, divide tasks and ensure service within the store's specified time.

TOEIC

3/2021

Score: 650

5T student

4/2020

have excellent achievements during the semester

Nguyen Cong Ly - Duty Manager

Venice Hotel Phu Quoc

nguyencongly@gmail.com - 0398756776

Nguyen Thi Loan - Restaurant Manager

Regent

loan.nguyenthi@igh.com

Ngo Hai Duong - Director

Zilo Trade and Services Company

ngohaiduong456@gmail.com