Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
---|---|---|
Liên hệ thành công | 0 | Chưa có |
Liên hệ không thành công | 0 | Chưa có |
Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
20 - 30 triệu
HCMC
Tiếng Anh (Giỏi)
100 - 499
Giới thiệu bản thân
Trình độ học vấn chuyên môn
University of Social Sicence & Humanities
Chinese Language - Đại học
2002 → 2006
Australian Institute of Business
Hospitality Management - Thạc sĩ
2009 → 2011
Kĩ năng
Tin học văn phòng | |
Quản lý | |
Quản lí thời gian | |
upselling | |
Lắng nghe và xử lý tình huống | |
Giải quyết phàn nàn | |
Kỹ năng bán hàng, phục vụ khách hàng | |
Training and Development | |
Tổ chức công việc | |
Adobe Photoshop |
Kinh nghiệm làm việc
Sales Executive tại The Imperial Hotel & Residences
1/2011 → 1/2012 (1 năm )
Vung Tau City
• In charge of sales for room and Banquet of the hotel & residence • Used cold calling/ Visiting and networking to sell hotel products and services. • Contacted current and potential clients to promote hotel products and services. • Negotiated terms of sales agreements and developed contracts to successfully close sales. • Conducted market research to identify selling possibilities and evaluate customer needs. • Contacted existing customers or clients to gather testimonials and evidence to support sales proposals. • Listened to customer needs to identify and recommend best products and services. • Produced sales documents, finalized deals and filed records.
Sales Manager tại Ascott International Management, Vietnam
1/2012 → 6/2015 (3 năm 5 tháng)
Ho Chi Minh City
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives. • Tracked monthly sales to generate reports for business development planning. • Responsible for organizing and leading a sales team, report to DIrector of Sales & marketing • Established new accounts and serviced existing accounts maintaining professional relationships. • Prospected for new business using databases and other strategies to generate sales. • Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches. • Analyzed competitors' successes and failures, evaluating impact on market. • Attended trade shows for in-person engagement and network building. • Researched and communicated competitive activity to influence marketing plans and sales tactics.
Assistant Restaurant Manager tại Hoshino Coffee
7/2015 → 7/2017 (2 năm )
Singapore
• Ensure daily restaurant operation with a smooth flow and responsible for managing the entire staff of the restaurant • Maintained entire look of restaurant, keeping it clean and inviting at all times. • Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements. • Developed and implemented strategies to enhance team performance, improve processes and boost results. • Trained new employees to perform duties. • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank. • Delegated work to staff, setting priorities and goals. • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages. • Resolved problems or concerns to satisfaction of involved parties. • Generating detailed daily, monthly, quarterly, and yearly reports on business, staff and profit
Restaurant Manager tại SaiGon Night Restaurant
11/2021 → 5/2023 (1 năm 5 tháng)
Sydney, Australia
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals. • Managed scheduling, training and inventory control. • Recruited, hired and trained crew members on application of projects, customer relations and customer service. • Implemented policies and standard operating procedures and managed quality, customer service and logistics. • Addressed customer concerns with suitable solutions. • Guided employees on understanding and meeting changing customer needs and expectations. • Analyzed and controlled materials, supplies and equipment operational expenses. • Oversaw financial management, budget management, and accounting and payroll activities.