Chief Restaurant Manager tại SW Group Bornga Korean Restaurant

7/2017 → 5/2022 (4 năm 10 tháng)

HCMC

Ensuring Store business. Monitor the operations of the stores, ensuring compliance with the company's processes and quality standards, SOP Finding and developing new customers, maintaining, taking care and increasing the number of loyal customers. Report and evaluate business performance indicators of the entire store system, thereby offering solutions to improve the system's operational efficiency. Ensure revenue growth, operating costs are effectively controlled. Monitor and evaluate the sales and profits of the chain stores Control payment of daily revenue according to regulations. Implement promotions and incentives to increase revenue and customer interest. Coordinating with company departments to propose and implement MKT and customer care programs suitable to the restaurant operation situation to increase and achieve revenue goals. Effectively manage operating costs and optimize business processes. Periodically report on business situation, evaluate and propose solutions to achieve business goals. Ensure staff is trained and developed in knowledge and skills. Make sure new employees receive adequate instruction and training before commencing their work. Ensure the evaluation of training and staff development effectiveness to ensure the quality and effectiveness of the training process. Monitor and evaluate the effectiveness of employee training and development programs and recommend improvements to enhance employee skills. Coordinate with HR to propose reward and welfare regimes for store employees. Support and advise employees on issues related to store operation.

Quang Dao - Head Ops

CloudEats VN

quangquang5@gmail.com - 0904506966