Brenda Hannah Lam

Brenda Hannah Lam

Hồ sơ 5 sao 185 Lượt xem

Giới thiệu bản thân

Having worked in the hospitality sector for more than 5 years and 1 year in management. I'm constantly looking for a setting where I can devote my enthusiasm to the profession. I always do my hardest to serve excellent client service and have the flexibility to entice customer loyalty. The other huge aspect is that I can help your business by using my capacity to develop more excellent personnel who will work for you and maximize shareholder value.

Thông tin cá nhân

Họ và tên
Brenda Hannah Lam
Giới tính
Nữ
Ngày sinh
05/09/1996, 28 tuổi
Địa chỉ
124 Dương Bá Trạc, p2, Q8, TP HCM
Cập nhật
06/11/2023

Thông tin cơ bản

Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC, Bến Tre
Ngoại ngữ
Tiếng Anh (Giỏi)

Kỹ năng

Training and Development
Quản lí thời gian
Kỹ năng bán hàng, phục vụ khách hàng
Quản lý
Lắng nghe và xử lý tình huống
Giải quyết phàn nàn
Lắng nghe và xử lý tình huống
Giải quyết phàn nàn

Mong muốn về công việc

Giải thưởng

Trình độ học vấn chuyên môn

Saigon Tourism Vocational College

Hotel and restaurant management - Cao đẳng

I started college in May 2015. And in July 2017, I just went to college and started working as an official receptionist at a 3-star hotel.

Kinh nghiệm làm việc

Front Office Manager tại Triple E Metro Bến Thành

Hồ Chí Minh

Maintains communication with all departments to assist property operations and the quickest possible problem-solving. Daily distributes the MOD report to all departments. Boost the quality of the service. ensures that all policies, standards, and procedures are followed by the workforce. Constantly encourage staff to take ownership of client satisfaction. For the purpose of ensuring that operational requirements, financial goals, and guest service standards are satisfied, employee levels are reviewed. Managing the Customer Experience, gets involved as necessary to protect the wellbeing of staff members, preserve the quality of the property, and guarantee that guests are satisfied. Responds to and handles guest problems and complaints. Ensures that staff members have the necessary cross-training to support daily operations. Recruiting and training new employees

Business services Consultant tại EXECUTIVE SEARCH VIET NAM

Hồ Chí Minh

HR/recruitment support: providing administrative support on all aspects of HR. Cooperating with brands that need to recruit domestically and internationally, supporting customers in finding human resources for high-class vacancies such as director, deputy director, etc. Filter candidate CVs; support candidates throughout the interview process until getting the job.

Asistant to Managing Director tại Byfas Premium Tayloring

Hồ Chí Minh

HR/recruitment support: providing administrative support on all aspects of HR Work with the director to coordinate and supervise daily operations Create reports and submit them to the director or other executives Fulfill duties as assigned by the director

Sales B2B tại Salad Station

Hồ Chí Minh

Directly introduce products to gyms, yoga, pilates, etc Media Advertising publications include flyers, banners, posters, and events. Create daily and monthly reports on sales. Create an annual, quarterly, monthly, and weekly business strategy. Directors' Board of Directors Report.

Receptionist tại Lotus Saigon Hotel

Hồ Chí Minh

Perform jobs related to customer care. Introduce, consult products, answer customer questions directly, by phone and email. Support head of staff management.

Receptionist tại Sunrise Central Hotel

Hồ Chí Minh

Answer phone calls, receive requests from customers Support to provide basic and necessary information Manage the Building lobby area Update and repport to Front Office Manager Check in/out, selling room.

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