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Having worked in the hospitality sector for more than 5 years and 1 year in management. I'm constantly looking for a setting where I can devote my enthusiasm to the profession. I always do my hardest to serve excellent client service and have the flexibility to entice customer loyalty. The other huge aspect is that I can help your business by using my capacity to develop more excellent personnel who will work for you and maximize shareholder value.
I started college in May 2015. And in July 2017, I just went to college and started working as an official receptionist at a 3-star hotel.
Maintains communication with all departments to assist property operations and the quickest possible problem-solving. Daily distributes the MOD report to all departments. Boost the quality of the service. ensures that all policies, standards, and procedures are followed by the workforce. Constantly encourage staff to take ownership of client satisfaction. For the purpose of ensuring that operational requirements, financial goals, and guest service standards are satisfied, employee levels are reviewed. Managing the Customer Experience, gets involved as necessary to protect the wellbeing of staff members, preserve the quality of the property, and guarantee that guests are satisfied. Responds to and handles guest problems and complaints. Ensures that staff members have the necessary cross-training to support daily operations. Recruiting and training new employees
HR/recruitment support: providing administrative support on all aspects of HR. Cooperating with brands that need to recruit domestically and internationally, supporting customers in finding human resources for high-class vacancies such as director, deputy director, etc. Filter candidate CVs; support candidates throughout the interview process until getting the job.
HR/recruitment support: providing administrative support on all aspects of HR Work with the director to coordinate and supervise daily operations Create reports and submit them to the director or other executives Fulfill duties as assigned by the director
Directly introduce products to gyms, yoga, pilates, etc Media Advertising publications include flyers, banners, posters, and events. Create daily and monthly reports on sales. Create an annual, quarterly, monthly, and weekly business strategy. Directors' Board of Directors Report.
Perform jobs related to customer care. Introduce, consult products, answer customer questions directly, by phone and email. Support head of staff management.
Answer phone calls, receive requests from customers Support to provide basic and necessary information Manage the Building lobby area Update and repport to Front Office Manager Check in/out, selling room.