Admissions Officer (Promoter) tại FPT Highschool

8/2022 → 8/2023 (1 năm )

Can Tho City

- Implement the Recruitment Plan for the new season. Sign transportation contracts with partners to ensure the time and means of transportation according to the plan. - Contact the Management Board of secondary schools to ask for a consultation schedule for Admissions for students. - Arrange personnel to participate and handle situations arising during school time. - Organize medium and large-scale activities and events to increase brand awareness of the School and increase the experience in activities for Parents and Students. - Implement the management of information data of parents and students.

Human Resources Staff tại Tri-Viet International Co., Ltd

12/2021 → 7/2022 (7 tháng)

Can Tho City

- Perform office administrative tasks related to recruitment, contracts, timekeeping, etc. - Meeting with Auditor teams on the client side to check the processes and regulations set forth by the partner. - Make weekly reports to the Head of Department. - Write notices, and support employees to answer questions about the company's regime. - Check and correct the working style of employees. - Organize activities and programs for employees in the company.

The Receptionist tại Khách Sạn Victoria Cần Thơ

2/2021 → 6/2021 (4 tháng)

Can Tho City

- Perform check-in and check-out procedures for guests. - Prepare and welcome delegations of Ambassadors/Consulates of different countries. Guide and do check-in procedures. - Assist guests during their stay. - Resolve customer issues. - Selling rooms to retail customers. Consulting tours for guests. - Reception-related tasks.

The Receptionist tại Muong Thanh Luxury Can Tho

3/2020 → 8/2020 (5 tháng)

Can Tho City

- Perform check-in and check-out procedures. - Assist guests during their stay. - Resolve customer issues. - Selling rooms to retail customers. Consulting tours for guests. - Reception-related tasks.

Front Office Supervisor tại Khách sạn Nữ Hoàng Elizabeth

7/2019 → 3/2020 (7 tháng)

Thu Dau Mot City, Binh Duong

- Receive information from customers and employees. - Prepare weekly reports and arrange working schedules for employees to send to the Head of Department. - Evaluate employees, train and foster new employees. - Support the FO team on check-in and check-out. - Support customers during their stay. - Solve problems arising in shift, and customer problems. - Other duties of the Receptionist.

Guest Service Agent tại CN Cty TNHH Thanh Lễ - Khách Sạn The Mira

4/2018 → 4/2019 (1 năm )

Thu Dau Mot City, Binh Duong

- Perform check-in and check-out procedures. - Assist guests during their stay. - Get scheduled shuttle bus to the company and airport transfers of customers. - Sale of rooms and tour services. - Resolve customer issues. - Reception-related tasks.

The Receptionist tại West Hotel

7/2017 → 4/2018 (9 tháng)

Can Tho city

- Perform check-in and check-out procedures. - Assist guests during their stay. - Resolve customer issues. - Reception-related tasks.

The Operator tại Công ty TNHH Thành Bưởi

8/2016 → 7/2017 (10 tháng)

Da Lat City, Lam Dong

- Answer phone calls of guests to book seats, delivery services, and book tours. - Solve problems arising before - on - after using the Thanh Buoi bus service. - Support customers when the car returns to the stop, distribute the transit vehicle, and handle other arising cases.

Lý Thị Thanh Nhã - Head of Human Resources Department

Tri-Viet International Co., Ltd

hrsv@tri-viet.com.vn

Sk Shabir Ali - Executive Assistant Manager

Victoria Can Tho Resort

EAM.cantho@victoriahotels.asia