Kien Giang Vocational College school

Food And Beverage Director tại SEASHELLS PHU QUOC HOTEL & SPA

• Operate 3 restaurants, including Coral Restaurant at Seashells Hotel and Hương Biển Restaurant, which specializes in fresh seafood and targets senior officials at both local and central levels. • Suối Đá Bàn Tourism Area specializing in distinctive Cambodian dishes. • Ocean Night Bar specializing in fast food and seafood. • Wine Cellar • Driving revenue growth and controlling costs to meet the approved budget. • Training and coaching staff, as well as recruiting new team members. • Implementing Standard Operating Procedures (SOP). • Creating menus and organizing special events. • Coordinating with the sales team and other departments for daily services and promotional offers. • Maintain culinary operations that adhere to food safety and hygiene standards. • Monitor operations and continuously seek solutions to minimize food waste. • Review and identify effective, timely F&B suppliers to support menu changes and seasonal adjustments. • Develop and monitor the F&B P&L and budget for 2025. • Total F&B revenue in 2024 achieving 97% of the budget. • Beverage cost was maintained at below 25% in 2024.

Food and Beverage Director tại Sol By Melia

• Full in charge of part times. Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labor potential supervisor and control of the number requested by each department. • Establishes control procedures for reconciliation of Cashiering before and after service. • Completes weekly F&B outlets inspection; checks overall F&B outlets appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary. • Participates in the planning of menus, beverage and wine lists. • Responsible for holding daily briefings and monthly communication meetings to discuss various aspects of food service and preparation with employees. • Implements and enforces safety regulations and house rules. • Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures. Response all the complaints by written in 24 hours. • Be familiar with changes and trends in the competition and the market place. • Observes and records employee’s performance, hence able to make recommendations regarding employee’s promotions, transfer or terminations. • Train personnel according to established procedures; conducts orientation of all new employees and ongoing training of all staff. • Establish and conduct training plan for the part timer, in order to assure the achievement of Sol Beah House standards, in terms of service deliver and grooming. • Conducts interview with prospective employees when required. • Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.

Assistant Food and Beverage Director tại Sol By Melia

• Full in charge of part times. Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labor potential supervisor and control of the number requested by each department. • Establishes control procedures for reconciliation of Cashiering before and after service. • Completes weekly F&B outlets inspection; checks overall F&B outlets appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary. • Participates in the planning of menus, beverage and wine lists. • Responsible for holding daily briefings and monthly communication meetings to discuss various aspects of food service and preparation with employees. • Implements and enforces safety regulations and house rules. • Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures. Response all the complaints by written in 24 hours. • Be familiar with changes and trends in the competition and the market place. • Observes and records employee’s performance, hence able to make recommendations regarding employee’s promotions, transfer or terminations. • Train personnel according to established procedures; conducts orientation of all new employees and ongoing training of all staff. • Establish and conduct training plan for the part timer, in order to assure the achievement of Sol Beah House standards, in terms of service deliver and grooming. • Conducts interview with prospective employees when required. • Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.

Asst Food & Beverage Director tại Longbeach Ressort Berjaya

- Assist F&B manager to manage the outlet operations of the resort to ensure the achievement of established food and beverage quality and guest service quality standard and department revenue and profit goals - Communicates to FBM superior any difficulties, guest comment and other relevant information - Delivers daily briefing and solve problems arising during the day - Create and implement sale promotion with F&B manager - Supervise the financial performance of the department in line with the profit plan - Follow and maintain leave plan for the department - Assist with carrying out selection interviews and making effective recruitment decisions

F&B Captain tại Chensea Resort & Spa Managed By Centara

- Prepare all tools needed subject to the menu of the restaurant and other pickup tools ( Cup, cutlery, plates, napkin...) - Welcome guests in professional manners, introduce the menu, up selling special of the day - Take order, send captain order to kitchen and make sure the food serve on time - Prepare welcome drink and send to reception to welcome the guest - Going around beach and swimming pool to up sell drinks and foods - Key the bill on the systems and get guests signature