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Từ 1 đến 3 năm
Giám sát
12 - 20 triệu
HCMC
Tiếng Anh (Giỏi)
5 sao
Tiền sảnh
Khách sạn/ Khu căn hộ
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Pacific International Hotel School
Hospitality Management - Đại học
2019 → 2022
Study Level 5-6 at Hospitality School and been trained in all role: F&B, Housekeeping, Front Office. Study Level 7 Bachelor Degree of Hospitality Management: Train to be Duty Manager, Leadership, Business Management.
Kĩ năng
Lắng nghe và xử lý tình huống | |
Giải quyết phàn nàn | |
Guest Experience |
Kinh nghiệm làm việc
Duty Manager tại Pacific International Hotel Management School
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I have trained and experienced of being Duty Manager to observe the hotel operation during this 6 months. I have gone through Restaurant, Housekeeping and Front Office to assist them with work and training new staffs to align with the role
Guest Service Agent, Reservation tại PIHMS
9/2019 → 1/2020 (4 tháng)
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Being trained in Reservation how to make bookings, security on guest Being trained in GSA on Check-in, check-out, Dealing with guest complaint, problem solving,...
F&B attendant tại Crowne Plaza Auckland
1/2019 → 8/2019 (7 tháng)
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Internship as F&B attendant. I have experienced to run and set up conference room, talk to guest, follow up the solution for complaints, running Buffet service and more role at F&B. Also being work at Club Longue to serve food and beverage to guest.
Housekeeping Attendant tại Grand Millenium Waterfront Hotel
7/2020 → 7/2021 (1 năm )
New Plymouth, New Zealand
Working as Housekeeper, cleanning room, doing laundry. I have gained experienced in working under pressure and effectively to run a housekeeping team. Can do room within 25 mins. Room inspection, stock taking.
Supervisor tại Thai House Restaurant
4/2021 → 8/2022 (1 năm 4 tháng)
New Plymouth
Supervisor (Front of House) of Thai restaurant to leading the family business to provide food service to guest. I have gained leadership skills, team work with different culture people, work actively on focusing and under pressure
Concierge tại Fable Auckland
9/2022 → Hiện tại
Auckland, New Zealand
I am working as a Concierge along with Front Office Receptionist during this time to gain my knowledge and experience to become a great future leader
Mong muốn về công việc
Giải thưởng
Employee of the month
3/2023
Employee of the month at Fable Hotel for providing best service welcoming and farewell guest. Guest felt like home during stay. Take care of booking, tour and facilities services, technologies inquiries,...