F&B Secretary tại Best Western Premier Sonasea Phu Quoc

1/2021 → Hiện tại

Phu Quoc, Kien Giang

•Provide full secretarial assistance-preparation of general correspondence, handling telephone calls, organizing appointments. • Provide secretarial support to other ExCom members, as needed. • Translate all the related documents, record department meeting, leader meeting, manager meeting,HODs meeting in English • Interpret for the managers during the meeting with the staffs or with the business partners • Train the staffs the required English foundation • Process the payroll, timesheet and overtime for the department • Support and handle the tasks of GM's secretary during the time that position is vacant • Ensure the cooperation between the department with others, between administration and operation • Be in-charge for the BEO (Banquet Event Order) collect information, process the BEO and release to related department • Provide and enhance guest service

Industrial engineering (IE) officer tại KINGMAKER ( VIỆT NAM ) FOOT WEAR COMPANY

10/2019 → 1/2020 (3 tháng)

Binh Duong

•Reviewing production schedules, processes, specifications, and related information. • Designing production processes that maximize efficiency and reduce waste. • Developing and implementing process improvements and technological upgrades •Designing control systems to minimize costs and production issues •Developing design and production standards in cooperation with management and user personnel •Collect time data, analyze the integration and calculate the yield achieved to set daily targets, ensure the progress of the production •Build database and simplify cycle analysis of each stage. Managing process documentation and preparing production reports.

Waitress and Bartender tại Vinpearl Resort and Spa Phu Quoc

8/2018 → 9/2019 (1 năm 1 tháng)

Phu Quoc, Kien Giang

As a Waitress •Serving breakfast, lunch and dinner buffet •Giving guests suggestions for food and drinks and telling them about any special menu items •Communicating with guests to ensure satisfaction and resolve any complaints •Processing payments •Removing dirty dishes from tables to avoid clutter while guests are eating •Cleaning tables after guests have finished their meals As a Bartender •Verify identification and age requirements of guests •Mixing beverages on the menu •Processing payment •Cleaning glasses and bar utensils •Making suggestions based on guests tastes and preferences •Recording and balancing cash receipts and prepare cash deposits •Build a rapport with regular guests to create a positive atmosphere

Vinpearl Employee English evaluation

7/2019

The highest level of English bonus rate as per Vinpearl policy (Bonus VND3,000,000/month)