Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Bùi Gia Quyên
119 Lượt xem hồ sơ
Nữ, 30/10/1998, 26 tuổi
Lang Sim Quarter, Phuoc Buu Town, Xuyen Moc District.
Cập nhật: 05/07/2023
Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Trợ lý, thư ký
Thỏa thuận
Bà Rịa - Vũng Tàu
Tiếng Anh (Khá)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
TON DUC THANG UNIVERSITY Ho Chi Minh City, SG
Business Administration - Cao đẳng
2016 → 2019
Kĩ năng
| • Prioritisation and time management | |
| • Requisition processing | |
| • Microsoft Office | |
| • Work diary management | |
| • English | |
| • Marketing | |
| • Team work |
Kinh nghiệm làm việc
Security Secretary tại Melia Ho Tram Beach Resort
6/2022 → / (2 năm 5 tháng)
Ho Tram Ba Ria Vung Tau
• Mainly assisting the Security Manager in managing and controlling safety and security in the entire resortHandle departmental documents related to functions, purchase records, archival records, reports, tracking records in order suitable for reference purposes. • Summarize security department activities and events and monitor colleagues to perform standard functions. • Record meeting minutes on activities and other topics of the department. • Update the operation log regularly during the working shift, hand over the other shift for follow-up. • Gather reports/records/checklists related to the department's activities • Participate in orientation programs & training courses organized by the hotel department or management. • Perform other tasks as required by the Security manager • Documented and shared weekly meeting minutes. • Processed and distributed incoming correspondence to relevant staff, facilitating team communication. • Answered inbound telephone calls promptly, directing clients, vendors and general queries to relevant teams. • Generated high-quality reports, documents and presentations. • Coordinated reports across all departments by updating internal database daily. • Acted with diplomacy and maintained confidentiality when dealing with sensitive issues. • Monitored progress, explored problems and negotiated solutions while carrying out work. • Organised personal and professional calendars, sending reminders and updates for upcoming meetings and events. • Dealt with confidential and sensitive data and appropriately maintained records. • Established strong professional relationships with personnel at multiple levels whilst remaining flexible to take initiative and meet tight deadlines. • Prepared meeting spaces and equipment for events and presentations.
Security Officer tại Melia Ho Tram Beach Resort
3/2021 → 6/2022 (1 năm 3 tháng)
Ho Tram Ba Ria Vung Tau
• Reported daily activity, incidents, audits, safety repairs and irregularities encompassing property damage, theft and presence of unauthorised persons. • Monitored and maintained control of large crowds during events. • Monitored CCTV cameras, and fire and alarm systems. • Maintained safety by quickly responding to alarms and investigating disturbances. • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates. • Inspected parking lot, verifying vehicles were properly parked and displaying parking permits. • Investigated alarm triggers and incidents with thorough evidence collection. • Checked passes and credentials of person seeking to enter property and issued passes for guests. • Patrolled 43 hectares-square-foot premises to ensure safety of employees and visitors. • Coordinated security for events and implemented emergency procedures when required. • Operated video surveillance software and equipment to monitor premises for trespassers and suspicious activity. • Regulated and directed vehicle and pedestrian traffic at access point to maintain orderly flow. • Upheld high safety standards by identifying and reporting fire hazards and leaking pipes to management for maintenance and repairs. • Increased frequency of patrols and communication with supervisors to reduce incidents of vandalism and theft at properties. • Warned violators of rule infractions including loitering, smoking and carrying forbidden articles for maximum compliance. • Monitored and authorised entry and departure of employees to guard against theft and maintain security of premises. • Participated in fire and evacuation drills to evaluate exit routes and procedures and identify opportunities for improvement. • Checked doors, windows and gates for signs of unauthorised entry. • Walked property during busy periods to observe activities and protect assets. • Warned violators of rule infractions and escorted unauthorised people off-premises in line with company procedures. • Verified identification for authorised personnel and visitors to property. • Monitored closed-circuit feeds to track visitors and identify problematic behaviour. • Conducted surveillance to obtain evidence of wrongdoing. • Helped establish clear, relevant and successful security policies protecting assets and individuals. • Used covert surveillance techniques to collect evidence of suspected wrongdoing. • Patrolled grounds after hours on foot to maintain visible presence and detect violations. • Completed official security checks of passengers and luggage before departure. • Interviewed and detained witnesses for law enforcement. • Deterred anti-social behaviour and criminal activities impacting occupant or visitor safety. • Analysed and produced course-of-action reports and escalated issues to management in typical and crisis situations. • Responded promptly to medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement. • Partnered with local law enforcement to identify individuals wanted for previous criminal acts and disturbances. • Verified and recorded identities of visitors before allowing access to private and gated property.
Spa therapist cum Spa Receptionist tại Melia Ho Tram Beach Resort
10/2019 → Hiện tại
Ho Tram Ba Ria Vung Tau
• Suggested appropriate and beneficial treatments to customers based on their needs, increasing customer satisfaction. • Managed and tracked spa equipment and products, promptly ordering low-stock items. • Quickly responded to customer issues and complaints, resolving situations with suitable solutions. • Consulted with guests on allergies and medical conditions before treatments, in compliance with law regulations • Developed an extensive and loyal client base by documenting client's preferred treatments and delivering outstanding customer service. • Promoted therapeutic products and additional treatments to clients. • Liaised with clients throughout massage treatments to guarantee comfortable pressure. • Handled cash and card payments, accurately processing transactions. • Cleaned and disinfected treatment areas, massage beds and equipment to maintain customer health and safety. • Consulted with clients asking questions to identify specific needs and tailor treatment plans accordingly. • Managed product stock levels through regular stocktake inspections, placing refill orders to meet customer bookings. • Managed bookings, amendments and cancellations, updating software and rescheduling to meet client needs. • Logged detailed client history including information regarding chronic illness, medication and past injuries to offer beneficial and consistent treatments. • Assessed clients' pre-existing injuries and areas of discomfort, communicating appropriate treatment options prior to commencing massage. • Coordinated staff roster, matching client bookings with suitable therapists. • Offered coffee, team and other beverages and magazines while waiting to enhance customer experience. • Practised extensive knowledge of anatomy and movement for soft tissue mobilisation and professional treatment. • Promoted health and wellness benefits of massage therapy to clients, providing treatment-specific information and answering questions. • Guaranteed repeat customers by providing compassionate, attentive massage therapy techniques. • Performed various massage techniques, tailoring each treatment to clients' needs and preferences. • Utilised excellent communication skills to provide clients with clear instructions and explain massage procedures. • Greeted clients in timely and friendly manner, showing them to appropriate treatment or waiting room. • Trained and mentored new massage therapists, supervising techniques and offering feedback. • Consistently exceeded monthly sales targets by upselling services and products. • Explained various treatment options and benefits to align with client desires. • Tailored facial treatments to specific skin types and needs. • Booked client appointments and sent out reminder emails to avoid missed treatments. • Responded promptly to customer email and phone communications. • Delivered personalised beauty services and treatments based on client requests. • Conducted consultations with customers to determine hair or makeup styles. • Worked with serums, creams and lotions to soothe and improve customer skin. • Tracked latest beauty products, treatments and market trends to give customers optimum service. • Trained on new treatments, products and services to expand service offering. • Offered health and nutrition advice to improve skin and health conditions. • Used varied massage techniques, tailoring pressure to suit client needs. • Provided extensive knowledge to customers regarding appropriate treatment products best suited to hair and skin types. • Processed customer cash and card payments with accuracy. • Advised on aesthetic treatments, detailing risks and benefits. • Maintained accurate client records, detailing treatments administered, preferences and products used for future reference. • Resolved customer complaints with professionalism for positive outcomes. • Assisted with stock duties, ordering beauty products and styling tools to replenish supply. • Applied moisturising, exfoliation and peeling treatments to clients' skin.
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