556 Lượt xem
Hello, my name is Hieu. This year marks my 22nd birthday, and I am now residing and working in Ho Chi Minh City. I graduated from Nguyen Tat Thanh University in 2022 with a major in Hotel Management. At work, I am a humorous, passionate, and dynamic individual who can tolerate strong work pressure and rapidly adjust to the situation. I'm excited to learn and work in a professional and dynamic work environment, continually improving my professional abilities in order to contribute to the construction of a better hotel.
I'm looking forward to working in a fast-paced, competitive workplace. Constantly improve my professional abilities in order to advance to a higher position by contributing to the construction of a better hotel through work experience and understanding of how to delight clients during my time at the hotel.
During my study at the school, I have learned and practiced a lot of useful knowledge to serve my major. as ancient cultures are still handed down to this day. In addition, I was introduced to practice and work at hotels to apply the knowledge learned in practice. Thereby, I see that learning at school is extremely important, it is a solid foundation for us to step out into reality.
Position: Receptionist Description: - Always greet all guests in a friendly and professional manner and use guest’s name at every opportunity - Carry out the check-in procedure. - Consulting to help customers sell services - Handle every kind of request and complaints of the guests. During their stay, serve guests. - Carry out the check-out procedure. - Balance the cash, currency, credit cards received from the guest and hand them to the accounting department before ending of shift. Balance the cash, currency, credit cards received from the guest and hand them to the accounting department before ending of shift.
1. Position: Minibar Description: - Make further requests for guest rooms when notified English by the Supervisor or Chamber Clerk. - Check the guest room minibar check-out according to the list of products provided. Before passing to the cashier or receptionist to determine the guest's cost, accurately record the types of food and drinks used in the invoice. 2.Position: Housekeeper Description: - Clean the living room, examine and contact the Mis Word maintenance of the room's equipment, and fully replenish the things (Amenities) for the living room.