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Doan Trung Son

Doan Trung Son

Hồ sơ 5 sao bạc 273 Lượt xem hồ sơ

Nam, 12/08/1999, 25 tuổi

B6 Nam Cao, Giang Vo, Ba Dinh, Hanoi

Cập nhật: 20/12/2023

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Thông tin liên hệ

Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.

Thống kê kết quả liên hệ của các nhà tuyển dụng Số lượt Thời gian liên hệ gần nhất
Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Giám sát
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Hà Nội, HCMC, Khánh Hòa
Ngoại ngữ
Tiếng Anh (Giỏi), Đức (Khá), Tiếng Pháp (Trung bình)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Quản lý, điều hành, Tiền sảnh, Hành chính, nhân sự
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch, Hàng không/ Sân bay

Giới thiệu bản thân

My name is Doan Trung Son, as known as Shane. I just finished my Bachelor in Hospitality Management here in Lucerne, Switzerland and currently working as a receptionist in the 3 Stars Superior Hotel Central am See in Weggis, Switzerland. I am eager to learn, friendly and had almost 2 years experience in various roles of the Hotel industry, in various enviroments from 5 stars to 3 stars, from family-owned to big branded hotel.

Trình độ học vấn chuyên môn

Maccquarie University Sydney

Bachelor of Art in Media Stream - Đại học

2016 → 2019

Bachelor of Art in Media Stream

PSB Academy

IT - Trung cấp

2019 → 2019

Certificate in Information Technology

Robert Gordon University

International Hospitality Management - Đại học

2021 → 2023

Course taught and awarded B.H.M.S. Business & Hotel Management School Luzern, Switzerland in cooperation with Robert Gordon University, United Kingdom. Dual Studies: 1 semester theoretical & practical studies and 1 semester internship Expected graduation date: December 2023

B.H.M.S. Business & Hotel Management School

Hospitality Management - Đại học

2021 → 2023

Course taught and awarded B.H.M.S. Business & Hotel Management School Luzern, Switzerland in cooperation with Robert Gordon University, United Kingdom. Dual Studies: 1 semester theoretical & practical studies and 1 semester internship Expected graduation date: December 2023

Kĩ năng

Quản lý
Quản lí thời gian
Lắng nghe và xử lý tình huống
Giải quyết phàn nàn
Kỹ năng bán hàng, phục vụ khách hàng
Training and Development
Tổ chức công việc

Kinh nghiệm làm việc

Club Attendant – Full Time tại InterContinental Hotels Group

6/2018 → 10/2018 (3 tháng)

Hanoi, Vietnam

Take order and serve guests. ▪ Table booking staff. ▪ Stocks groceries and beverages

F&B Bar Service – Internship tại Grand Hotel Park Gstaad

10/2020 → 4/2021 (6 tháng)

Gstaad, Switzerland

Operate the Bar with the appropriate equipment. ▪ Help in the kitchen with simple tasks. ▪ Booking tables for guests and organizing the shifts ▪ Open and close the restaurant.

F&B Restaurant Service – Internship tại The Chedi, Andermatt

10/2021 → 4/2021 (5 tháng)

Uri, Switzerland

Host: greeting guests, arrange tables, taking reservations ▪ A la carte service: prepare mis en place, opening and closing procedure, carrying out the tasks of chef de rang and food runner. ▪ Banquet service: preparation and opening and closing. ▪ F&B Quality control: check equipment, talk to guests for feedback and forward related information, uphold and maintain quality standards.

Front Office – Internship tại Hotel Central am See

4/2023 → 8/2023 (4 tháng)

Weggis, Switzerland

Receptionist: greeting guests, taking reservations, arrange rooms and working on PMS. ▪ Revenue management: closing POS, confirming payments and expenses. ▪ FO representative: Working and coordinating with OTA and partners such as Booking.com, Expedia, Trivago, etc. Working with other hotel department regarding operation. ▪ Concierge service: preparation, planning and advising guests about the activities and tours. ▪ FO Quality control: check equipment condition, contacting to guests for feedback and forward related information, control feedbacks from OTA, uphold and maintain quality standards.

Receptionist – Fulltime tại Hotel Froburg

8/2023 → Hiện tại

Weggis, Switzerland

Front Office: greeting guests, taking reservations, arrange rooms and working on PMS. ▪ Back Office: revenue management, marketing, sales, closing POS, confirming payments and expenses. ▪ FO representative: Working and coordinating with OTA and partners such as Booking.com, Expedia, Trivago, etc. Working with other hotel department regarding operation. ▪ Concierge service: preparation, planning and advising guests about the activities and tours. ▪ FO Quality control: check equipment condition, contacting to guests for feedback and forward related information, control feedbacks from OTA, uphold and maintain quality standards.

Mong muốn về công việc

Giải thưởng

Thông tin tham khảo

Tobias Voitel - General Manager

Hotel Central am See, Weggis, Switzerland

direktion@central-am-see.ch

Markus Steiner - HR Manager

The Chedi Andermatt, Switzerland

msteiner@chediandermatt.com

Didier Verrier - F&B Manager

Grand Hotel Park Gstaad, Switzerland

noemail@noemail.com - +33 6 18 28 10 56

Nguyen Huyen Sang - Head of Front Office

InterContinental Hanoi Westlake, Vietnam

sang.nguyenhuyen@ihg.com - +84 2462708888

Isabel Welter - Head of Career & Internship Services

B.H.M.S. Business Hotel Management School , Switzerland

welter@bhms.ch - +41 41 248 70 72

Corrine Neffe - Director

Hotel Froburg, Weggis, Switzerland

welcome@frohburg.ch

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