Nguyen Hoang Phuc

Nguyen Hoang Phuc

Hồ sơ 5 sao vàng 240 Lượt xem

Giới thiệu bản thân

After graduating, I have over four years of experience working in different positions. In the Hospitality field I am pursuing, I worked hard to develop skills such as Communication, Problem Solving and Critical Thinking. I achieved an average guest satisfaction rate of 90% when I took responsibility as a Customer Service Officer. With my background and experiences, I will provide guests with memorable experiences that exceed guest expectations in my new position as Receptionist. Besides, I will constantly learn and improve my knowledge, and skills to achieve further development for your firm as well as myself.

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Thông tin cá nhân

Họ và tên
Nguyen Hoang Phuc
Giới tính
Nam
Ngày sinh
17/04/2000, 24 tuổi
Địa chỉ
District 10, HCMC
Cập nhật
24/05/2023

Thông tin cơ bản

Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Giỏi)

Công việc mong muốn

Lĩnh vực

Kỹ năng

SLOVING PROBLEM
Communication skill

Mong muốn về công việc

Giải thưởng

Trình độ học vấn chuyên môn

University of Finance and Marketing

Hotel Management - Đại học

Kinh nghiệm làm việc

Senior Waiter Staff tại Pizza 4PS Corporation

Ho Chi Minh City

Presented menu, recommended orders and served food & beverage to guests in a 120-seat restaurant. Took care of guests during their culinary experience. Coordinated with other departments to bring high-level guest satisfaction.

Customer Service Officer tại Công ty Savills Việt Nam

Ho Chi Minh City

Greeted and welcomed all the residents, guests or visitors in an attentive manner. Received and responded to over 50 messages, phone calls and emails per day. Assisted 128 apartments with any inquiries, concerns, requests and comments. Handled guest complaints to achieve guest satisfaction and that is met guest expectation. Supported manager to do training new employees with working processes, building regulations and amenity information.

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