Bellman tại Singita Hotel

5/2022 → 4/2023 (11 tháng)

Ho Chi Minh City

Operated hotel shuttles and other vehicles to transport guests to and from nearby locations Responded to guest inquiries in a timely and professional manner Maintained up-to-date knowledge of hotel services, rates, and promotions Greeted guests in a friendly and professional manner, resulting in a positive customer experience Assisted guests with luggage, including loading and unloading from vehicles, transporting to and from guest rooms Coordinated with other departments to ensure the timely delivery of services to guests Ensured the safety and security of guests and their belongings Delivered packages and messages to guests in a timely and accurate manner Assisted with check-in and check-out procedures Monitored the front desk and lobby areas to ensure a clean and orderly environment