Đào Thị Thu Hiền

Room Revenue, Banquet Revenue, Marketing and Communication, F&B
activities, and hotel operation assistance.
Assisting and actively participating in yield management strategies include market mix,
pricing, status, direct sales, and marketing.

- Draw up the Marketing Plan, Revenue Management standards, Pricing Strategy and
Promotion Packages together with General Manager of the hotel.
- Set up and recruit the personnel for Sales & Marketing department with the approval of the
Management Board.
- Provide welcoming, orientation and training to new employees.
- Monitor and supervise Sales & Marketing team’s production and activities to achieve the
targets as set out in the marketing plan.
- Develop and foster good relationship with the public, clients and members of the trade in
an effort to ensure and promote a good image of the new hotel.
- Ensure all Sales & Marketing Advertising & Public Relations efforts provide
optimum profit returns.
- Maintain contacts with professional people, the press, media, government officials,
corporate companies and with any persons who are clients or potential clients.
- Work closely with other HODs in setting up new property, support the other
departments of the hotel and may cover other jobs as per requirement.