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I started working when I was 18, with part-time jobs relating to customer service. This is my very first step in the hospitality industry. I am a person who enjoys interacting with others and providing for their needs. Having a strong passion for the hospitality industry, I would like to be a person who creates and delivers the highest possible standard of service to the business and its clients. Being a perfect match with the business to demonstrate your vision and mission in the hospitality industry.
I enjoy working in a professional environment where I can use all of my skills and knowledge to demonstrate and improve. Communicated with a lot of clients and delivered them the best service quality in the business. I would like to work hard and with a lot of passion to become an expert in both the hospitality and customer service fields.
- In charge of reception in first period. - Interacting and handling feedbacks via Zalo groups, Gmail and directly. - Reception team leader. - Service teams supervisor (Cleaning service and Security) - Responsible for quality service and facility in building. - Responsible for fit-out documents, supervising the contractor. - Greeting and directing the leasing groups. - Sanitary inventory management. - Working with the suppliers. - Handling several administrative papers. - Creating decoration ideas.
- Handling complaints and questions of resident. - Providing information to resident - Handling administrative papers.