EDUCATIONAL CONSULTANT, EDUACATIONAL CONSULTANT LEADER tại Công ty TNHH Aplus Math

10/2021 → Hiện tại

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Main responsibilities: - Find potential customer through telesale, associating with business partners,... - Grasp the particular needs of customer, thereby provding the appropriateness in the company's product. Specify the features and benefits of the product and compare it with similar products of other brands to see the difference. - Deal with complaints and problems. - Using social network to marketing and sale. - Maintain and develop the source of potential customers. - Participate and support in organizing events, workshop to introduce the company's program to business partners, school,... -Take care of existing perents and students at the center, and develop a new source of customers. -Training new member about company's program. Support members in the sale team to consult new customes to close the sale. -Prepare reports for Center Sale Manager based on requirements and nature of work. Achievements and skills gained: - Improve sales skills. - Professional monthly training. - Improve teamwork skill - Be able to work under pressure. Accomplish company target. - Professional monthly training - Achive Top 10 Best Seller The 2nd Quater, 2022 - Achive Top 3 Best Seller on January, April, June, November of 2022.

RECEPTIONIST tại Le Jardin Hotel & Spa

7/2021 → 4/2022 (9 tháng)

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Main responsibilities: - Do check-in, check-out - Recommend and sell tours, train tickets, flight tickets,... - Deal with booking by e-mail, phone, website, face-to-face. - Respond to guests needs. - Deal with complaints and problems. - Recommend foods, places for guests, introduce the city map for sightseeing. - Take care of tourists during they stay and after they stay - Coordinate with housekeeping, FB, Spa, Sale Department to make a nicest experience for customer - Complying with procedures, rules, and regulations to maintain safe and clean reception area. Documenting and communicating actions, irregularities, and continuing need to maintain continuity among work teams. -Take care guests' request, booking and payment Achievements and skills gained: - Knowledge of Smile system - Dealing with the challenge by professional attitude - Quickly learning new skills & knowledge. - Be able to work under pressure. - Professional monthly training - Knowledge of travel destination. - Ability for taking care of guests, building tour program, team-work,... - Gain lots of relationship: colleagues, customers, travel agency,...

GUEST SERVICE AGENT tại La Sinfonia del Rey Hotel & Spa ( PHG Group)

11/2019 → 5/2021 (1 năm 5 tháng)

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RECEPTIONIST tại Golden Sail Hotel

10/2018 → 10/2019 (1 năm )

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