Nguyễn Huy Hoàng
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Giới thiệu bản thân
Good morning/afternoon, my name is Nguyen Huy Hoang . I am a seasoned professional with over [20 years of experience in the hospitality industry, and I am confident in my ability to provide exceptional customer service and oversee the daily operations of a hotel. In my previous role as resort Manager , I was responsible for managing 150 employees and ensuring the smooth running of the hotel. During my tenure, I successfully implemented a training program that resulted in increased customer satisfaction scores, and I also streamlined our booking process, resulting in a 20% increase in revenue over six months. I have a deep understanding of the importance of maintaining a high level of customer service, and I am committed to ensuring that every guest feels welcomed, valued, and appreciated. I believe that communication is key to building a strong team, and I am always open to feedback and ideas from my colleagues. In addition to my professional experience, I hold a certification in hotel management], which has given me a solid foundation in business management, accounting, and marketing. I am proficient in a variety of software programs. Overall, I believe that my experience, skills, and passion for the hospitality industry make me a strong candidate for the Hotel Manager position. I am eager to bring my expertise to your property and work with the team to deliver exceptional guest experiences and drive business growth. Thank you for considering my application, and I look forward to discussing my qualifications in more detail during the interview.
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.Thông tin cá nhân
- Họ và tên
- Nguyễn Huy Hoàng
- Giới tính
- Nam
- Ngày sinh
- 16/03/1972, 52 tuổi
- Địa chỉ
- 2/209 Phan Đình Phùng , Huế
- Cập nhật
- 16/03/2023
Thông tin cơ bản
- Kinh nghiệm làm việc
- Trên 20 năm
- Vị trí
- Trưởng bộ phận/ Trưởng phòng
- Mức lương mong muốn
- 40 - 50 triệu
- Nơi mong muốn làm việc
- Toàn Quốc
- Ngoại ngữ
- Tiếng Anh (Giỏi)
Công việc mong muốn
- Quản lý
- điều hành
- Kinh doanh & tiếp thị
Kỹ năng
Mong muốn về công việc
As I embark on my job search for a Resort/Hotel Manager position, I am looking for an opportunity to work in a dynamic and challenging environment where I can apply my skills and expertise to help drive business growth and provide exceptional guest experiences. I am particularly interested in a role that allows me to work closely with a team of dedicated professionals who share my passion for the hospitality industry. I value a collaborative work environment where all team members are encouraged to contribute their ideas and work together to achieve common goals. In terms of salary, I am open to discussing compensation that is commensurate with my experience and the responsibilities of the role. I believe that fair compensation is an important aspect of job satisfaction, and I am looking for an employer who values their employees and is committed to providing a competitive salary and benefits package. Regarding work hours, I am open to discussing flexible scheduling options that accommodate the needs of both the business and my personal life. I understand that the hospitality industry can be demanding and require long hours, and I am willing to work hard to achieve business goals while maintaining a healthy work-life balance. Overall, I am excited about the opportunity to join a team of hospitality professionals who are committed to providing exceptional guest experiences and driving business growth. I am confident that my skills, experience, and passion for the industry make me an ideal candidate for a Resort/Hotel Manager position, and I look forward to discussing my qualifications in more detail during an interview.
Giải thưởng
Trình độ học vấn chuyên môn
Đại học Khoa học Huế
quản lý khách sạn - Cao đẳngStudy hotel Management
Đại học Khoa học Huế
Văn chương anh - Đại họcStudy and finish 5 years of studying English literature.
Kinh nghiệm làm việc
Resort General Manager tại Sankofa Village Hill Resort And Spa
HueDuring my time as a Resort Manager from 2016 to 2019, I was responsible for overseeing the day-to-day operations of the resort. My duties included managing staff, coordinating events and activities, handling guest complaints and ensuring that the resort was always running smoothly. One of my primary responsibilities was managing a team of employees. I oversaw their schedules, provided training and development opportunities, and created a positive work environment. By fostering a strong sense of teamwork, we were able to improve guest satisfaction scores and reduce employee turnover. I was also responsible for organizing events and activities for guests. This involved creating a schedule of events, coordinating with vendors, and ensuring that all activities were executed smoothly. By providing a variety of engaging activities, we were able to increase guest satisfaction and create a more memorable experience for our guests. Another key aspect of my role was handling guest complaints. I worked closely with the front desk staff to address any issues that arose during a guest's stay. I was able to develop a reputation for being responsive to guest needs and addressing their concerns in a timely and effective manner. Finally, I was responsible for ensuring that the resort was always running smoothly. This involved overseeing maintenance and upkeep, managing budgets, and ensuring that all operations were compliant with relevant regulations. Overall, my experience as a Resort Manager from 2016 to 2019 taught me the importance of effective communication, teamwork, and attention to detail. I believe that these skills will serve me well in future roles, and I am excited to apply them to new challenges.
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