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With the experience of being a Slots Supervisor and Slot Shift Manager at the previous resort, I am eager to take advantages of skills, valuable lessons, and understanding of the hospitality industry to contribute my career path and this ever-growing industry.
+ Review electronic gaming device reports and adhere to federal cash reporting requirements + Supervise and coordinate day-to-day management of the employees, including establishing work priorities and ensuring department policies and procedures + Arrange work schedule for the subordinates + Handle operating finance + Solve problems and handle complaints or other matters related to customer service + Synthesize, analyze, and summarize all data for generating the reports to review overall performance and business orientation, helping the department to grow
During this time, my major duty was to supervise and coordinate activities of Slots Attendant to provide and promote our services to the customers. Besides, handling and settling complaints was also taken into account.
Set up the plans, arrange vehicles for the entire process of taxi operation, including Human Resource management, consisting of drivers, vehicles, and other matters related to finance, revenue, and profit.
Dealing cards, playing house hands, determining winners, and exchanging money for chips.