Nguyễn Thị Kim Thoa
Tìm việc
I graduated with distinction with a bachelor's degree in Management Tourism and Hospitality major at Hanoi Business and Technology University. I've had experience in F&B as a waitress at FLC Samson or Almaz Center and officially worked at Masu Japanese Restaurant in multiple positions for more than 2 years. I'm able to stand and walk for long hours and give professional service to the customer. I hope to have a chance to challenge and improve my skills in the hospitality group.
Thông tin cá nhân
Họ và tên
Nguyễn Thị Kim Thoa
Giới tính
Nữ
Ngày sinh
08/10/2001
Địa chỉ
Hồng Phúc, Ninh Giang, Hải Dương
Cập nhật
11/03/2025
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
Tiếng Anh (Giỏi), Tiếng Trung (Trung bình)
Ngoại ngữ
Tiếng Anh (Giỏi), Tiếng Trung (Trung bình)
Công việc mong muốn
Mong muốn về công việc
I would like to work at a professional work environment, near my hometown Hai Duong
Kỹ năng
-
Tin học văn phòng 80%
-
Pha chế 20%
-
Thiết Kế - Mỹ Thuật 40%
-
Lắng nghe và xử lý tình huống 60%
Học vấn - Chuyên môn
Ha noi University of Business and Technology (HUBT)
Management of Tourism and Hospitality - Đại học - 2019 - 2023
*Blood Donation 2019 - Now
Blood Donor
Join Blood Donation events in Hanoi to donate my blood.
*Techcombank Marathon 25/09/2022 - 25/09/2022
Volunteer
Welcome the athletes at the finish areas.
*Good/Excellent Title
*Receiving the prize of Student of 5 merits at university
*Graduated with a degree with high distinction and became the valedictorian at the course 2019-2023
Kinh nghiệm làm việc
Part time Waitress tại Classe Fine Dining Restaurant - 24 Hoa Ma, Ha Noi
Hà Nội - 3/2023 - 3/2025
Prepare set up for the events, parties, catering
Take responsibility about taking care of guests
Hostess/ Waitress tại Masu - Fine Dining Japanese Restaurant (60 Ly Thuong Kiet, Ha Noi)
Hà Nội, Việt Nam - 2/2023 - Hiện tại
-Hostess
+Greeting guests, directing them on where to sit.
+Answer customer’s question accurately
+Make contact with guests as they leave, open the door, and help them to their cars and bid them goodbye.
-Waitress
+Greeting customers and showing them to their table.
+Presenting the menu to them and introducing specials for the day or new items not on the menu. You would need to be very familiar with the menu to describe items and explain some terms and ingredients to them if they have any questions.
+Take their orders carefully and jot down their special requests should they have any.
+Provide refills of water and alcoholic beverages.
+Coordinate with the kitchen on their orders and deliver them back to the customers when it’s ready.
+Accommodating customers’ needs and questions.
-Bartender
+Prepares and serves alcoholic and non-alcoholic beverages.
Casual Banquet Waitress tại Almaz Center, Dinh Restaurant, Novotel Hanoi
Hà Nội - 1/2022 - /
Mission:
Review and understand Banquet Event Orders (BEO’s) or Event Plan at the beginning of each
shift to ensure banquet rooms are set as per the customer request.
Deliver and serve welcome drinks, food, meals, condiments and accompaniments etc.
Delivering Alcoholic and Non alcoholic drinks for service to your customers table.
Properly open and pour wine at the table side.
Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period
and deliver to the stewarding area
Trainee tại FLC SAMSON beach & Golf Resort
Sầm Sơn - 5/2022 - 8/2022
Mission:
Waitressing at Tabahar Restaurant & Bar and Tra Lounge.
Provide the perfect service experience.
Learn all food liquor, beer, wine, and memosize the menu to recommend to the guests.
Make basic welcome tea, basic drinks like coffe, tea, yogurt ,juice,...
Achievements:
Good review from the supervisor at the end of the trainning time.
