Ho Chi Minh City Trade College

Hutech University

Trưởng phòng Đào Tạo - R&D tại GUTA VIỆT NAM (GUTA CAFE)

- Develop Professional Training Plans - Research, Develop and Develop Training Programs - Organize Professional Training Activities - Manage Training Budgets - Report training results to the Board of Directors. - Manage and archive training documents and records.

Owner tại Góc Thương Nhớ Coffee & Milk Tea

• Planning to build a milk tea cafe in the style of Autumn in Hanoi classic. • Conduct construction, arrange furniture arrangement • R&D products and produce menus • Search for suppliers of raw materials, tools and equipment. • Employee and revenue management

Owner tại House & Caffeine Homestay Coffee

• Build a homestay business plan combining coffee and tea • Directly set up homestay in a minimalist style to create comfort for guests • customer • Set up a minimalist cafe specializing in coffee and fruit tea. Construction, decoration, interior layout. • Building advertising and sales channels. • Operating the business model.

F&B Teacher tại Hướng nghiệp Á Âu

• Participating in teaching with coffee, tea, cocktail, spirits, how to operate the bar. • Guide to preparing and creating new recipes. • Contribute and develop lesson plans, textbooks, teaching materials according to standards company. • Guide students to complete the lesson with the right content and teaching requirements. • Sharing professional experiences for students to improve their practical understanding of the industry

Restaurant Manager tại Ân Nam Gourmet Coffee

• Creates and communicates training tools to ensure the highest level of service understanding and ability amongst associates. • Interview, hire, train, develop, conduct performance evaluations, resolve problems and recommend discipline and/or termination when appropriate for staff members. • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

F&B Manager tại Viên Đông Hotel – Bến Thành Tourist

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards. • Design exceptional menus, purchase goods and continuously make necessary improvements. • Identify customer needs and respond proactively to all of their concerns. • Lead F&B team by attracting, recruiting, training and appraising talented personnel.

F&B Manager tại Sai Gon Hotel- Sài Gòn Tourist

• Manage all Food and Beverage Outlet operations. • Maintain exceptional levels of customer service. • Manage guest queries in a timely and efficient manner. • Set departmental targets and objectives, work schedules, budgets, and policies and procedures. • Develop menus with other members of Food and Beverage team.

F&B General Manager tại Shooter beer club

• Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals. • Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours. • Ensuring licenses are updated and in line with current legislation. • Planning and taking part in promotional events.

General Manage tại Fusion Bar Lounge

• Monitor inventory of beverages to ensure adequate stock is maintained and to prevent excess pours or abuse by staff. Requisition purchases as needed. • Review sales and beverage costs, and reconcile any discrepancies in accounting. Ensure proper cash management. • Resolve customer complaints promptly and according to company guidelines. • Oversee the preparation of beverages

F&B Manager tại DOM Beluga & Caviar de Duc Ice Bar

• Take personal responsibility for maximizing quality levels of product and service, and guest satisfaction. • Supervise the functioning of all Food and Beverage employees, facilities, sales and costs, to ensure maximum departmental profit is achieved. • Manage & support sales team to approach the target. • Train staff. • Creates new ideas for business to reach the target. • Report sale activities to Manager. • Manage team (10 bartenders, 25 staffs).

Bartender tại Intercontinental Asiana Saigon Hotel

• Responsible for all kind of beverage preparation. • Responsible for bar operation. • Handling guest complaints. • Serve guest & customer. • Manage bartender team.

Assistant Manager tại BanThai Restaurant

• Responsible for all kind of food & beverages preparation. • Responsible for restaurant operation & handling guest complaints. • Manage & support sales team to approach the target. • Creates new ideas for business to reach the target. • Report sale activities to Manager. • Manage team (6 bartenders, 12 staffs).