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I work as a night audit in the Sonata Residence. My main task was Check-in and Check-out for the local residence, Handled customer complain, Made the revenue report and send to all the HOD and BOM.
As a Customer Service Assistant, My main work load was Handling the Customer complain inside the mall, Follow all the customer Issue and send it to the higher position, Contributed for the grand openings the C-Club, Developed the C-Club procedure.
As a receptionist, my main responsibility is Check-in and Check-out for all guest, Handling all the guest issues in the hotel, Night Audit as "night shift".
fom@hotelnikkosaigon.com.vn - 090 8607730