Thái Thu Hằng

Muốn được gắn bó lâu dài với Công ty có môi trường làm việc chuyên nghiệp với những đồng nghiệp năng động nhiệt tình, dưới sự dẫn dắt của người đứng đầu có TÂM và có TẦM. KPI được đưa ra rõ ràng, bám sát tình hình thực tế, có sự điều chỉnh phù hợp theo biến động của thị trường. Các chế độ phúc lợi của nhân viên được đảm bảo đủ và đúng theo luật Lao động, luật Công đoàn.

- Monitors competitor’s activities and assists in marketing intelligence - Refers sales leads to appropriate personnel within the Hotel - Sells to new, existing & prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business - Services existing business through management of account bases - Sell all facets of the hotel - Travel when required to promote the hotel and develop potential business - Monitors existing business and inputs into sales strategy meetings to maximize business - Grows existing business and establishes and pursues leads which will develop business - Interfaces with operations on a timely basis - Initiates and prepares tenders for business - Develop and maintain a regular pattern of sales calls, meeting with principals of target market - Implement direction from Director of Sales - Works with superior on manpower planning and management needs - Perform any other duties which may be assigned by the management from time to time.

- Develop and implement sales and marketing plans to drive revenue and meet established goals. - Monitor industry trends & changes and provide feedback to appropriate departments. - Maintain relationships with current and potential customers to help increase brand loyalty. Targeting key accounts potential for the company. - Builds and strengthens relationships with existing and new customers to enable future bookings. Closely following up on all business leads within a 24-hour response timeline to clients. - Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients. Able to provide quick and timely responses to customers, immediate communication to the properties, and develop professional long-term business relationships... - Track and analyze sales data to identify areas for improvement. - Collaborate with other departments, such as operations, housekeeping, and maintenance, to ensure customer satisfaction. - Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.

- Manage top accounts – own, develop and manage top accounts in assigned destination and ensure the team develops mutually beneficial accommodation property relationships to grow market share; - Report and analyze – follow the plan from line manager and/or top management, implement, and monitor agreed KPIs and be able to analyze, and discuss trends, issues and opportunities with team and manager; - Understand the industry and its developments – very good knowledge of pros and cons of competitor models, market trends, accommodation rate structure, connectivity options and customer booking trends; - Identify, prioritize, contact new accommodation properties and ensure pricing and availability competitiveness in the assigned market; - Optimize use of process and systems – Be familiar with full spectrum of business tools and ensure the team makes use of the systems; - Guide the hotels to enter information into extranet to completion; - Work with hotels on promotional activities to increase bookings; - Manage team of Market and Partnerships Executive to acquire hotels and maintain good working relationship.

- Responsibility coverage for hotels in top 20 & longtail. - Hotel acquisitions relationship management. - Input rate & inventory. - Training hotels for using extranet. - Complete pricing daily check for hotels in top 20 & longtail. - Negotiate with hotels to get the best offer rate compared to competitors - Exclusive deal & rate plan.

- Write and upload product advertising post via Social Network. - Introduce, consult products and answer customers' queries via phone and email. - Assist to control goods in and out. - Attend Sales Skill Course in the Company.