Shift leader tại Khách sạn JW Marriott Phú Quốc Emerald Bay

6/2019 → 5/2021 (1 năm 10 tháng)

Phú Quốc Kiên Giang

-Assist the Head of the hotel's security and safety department - Responsible for all security activities including parking within the hotel. - Coordinate with outsourced security forces and resolve arising issues according to regulations. Notification. - Master the hotel's rules and regulations on security, fire prevention and fighting regulations, and legal regulations and ensure that everyone always strictly complies with these regulations. -Monitor incidents occurring in the hotel and contact relevant departments to resolve when necessary. - Resolve customer inquiries and complaints effectively. - Coordinate with state agency security forces when required. -Operate the fire alarm system (Check and handle when bad situations occur) -Monitor the CCTV system (to promptly prevent bad situations from occurring and investigate incidents related to hotel security) -Issue certificates and driver's licenses for electric vehicles and motorbikes for all employees -Handling Projecttre System (censorship system for bringing assets into/out of the hotel) -Check and handle living room doors when errors occur (doors with no signal, doors cannot be opened or faulty doors need to be handled with the online vision system). -Schedule -Check Pccc equipment and report monthly

Security Supervisor tại Khách sạn JW Marriott Phú Quốc Emerald Bay

6/2021 → Hiện tại

Phú Quốc Kiên Giang

-Assist the Head of the hotel's security and safety department - Responsible for all security activities including parking within the hotel. - Coordinate with outsourced security forces and resolve arising issues according to regulations. Notification. - Master the hotel's rules and regulations on security, fire prevention and fighting regulations, and legal regulations and ensure that everyone always strictly complies with these regulations. -Monitor incidents occurring in the hotel and contact relevant departments to resolve when necessary. - Resolve customer inquiries and complaints effectively. - Coordinate with state agency security forces when required. -Operate the fire alarm system (Check and handle when bad situations occur) -Monitor the CCTV system (to promptly prevent bad situations from occurring and investigate incidents related to hotel security) -Issue certificates and driver's licenses for electric vehicles and motorbikes for all employees -Handling Projecttre System (censorship system for bringing assets into/out of the hotel) -Check and handle living room doors when errors occur (doors with no signal, doors cannot be opened or faulty doors need to be handled with the online vision system). -Schedule -Check Pccc equipment and report monthly

Security officer tại Khách sạn JW Marriott Phú Quốc Emerald Bay

5/2018 → 5/2019 (1 năm )

Phú Quốc Kiên Giang

-Responsible for the safety, property, peace, and order of guests, staff, and the resort -Regularly present and supervise in public places and be strictly on duty at duty stations -Know all locations in the resort area, exits, entrances and emergency exits. -Master the security situation in the area you are responsible for, during the work shift - Check employee cards and permits when entering/leaving the Resort, registering guests for business contacts. Control the entry and exit of employees and the assets they bring when entering and exiting the Resort and staying at the employee's house -Participate in checking luggage, employee bags and lockers, staff houses -Control the access of suppliers, visitors and occasional employees, -Refuse to allow people or property to enter/exit the Resort in accordance with regulations. -Control trash before taking it out of the Resort to prevent loss of Resort property. -Observe and evaluate all people and vehicles entering and leaving the Resort. To prevent unauthorized people from wandering/loitering around the Resort area. Be alert to suspicious individuals and quickly make plans to deal with arising situations such as: fights, theft, robberies, fraud, and trading of illegal substances.

Outstanding employee of the year

12/2020

Complete all assigned tasks, have many contributions to the company and many good comments from customers

Thi Hoàng Hùng - Manager Security

Regent resort

Thihung@gmail.com - 0398734099

Nguyễn Thanh Sơn - Director of Security

Khách sạn JW Marriott Phú Quốc Emerald Bay

Nguyen.THANH.Son@marriotthotels.com - 0777567878