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I am a fresh graduate majoring in International Hotel Management of Vatel - Hotel & Tourism Management School at Foreign Trade University, Ha Noi. I have acquired a little knowledge about Human Resources Management as a subject of my course, and an overview of Human Resources positions, and daily tasks,... from my on-the-job training experience at Crowne Plaza Phu Quoc Starbay.
Being trained actively as an official guest service agent, learning more communication and problem-solving skills.
Having a week in each department to observe how it operates, learn and practice the tasks of each one.
Gaining practical experience in fine dining service and kitchen skills in the French restaurant environment.
Acquiring new skills in a pastry kitchen and guest service as having an opportunity to serve buffet at the counters and share with guests knowledge about each type of bread or cake.