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Từ 10 đến 20 năm
Nhân viên
20 - 30 triệu
Khánh Hòa
Tiếng Anh (Khá)
5 sao
Resort/ Khu Du lịch
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đại Học Nha Trang
Quản Trị Kinh Doanh - Đại học
2008 → 2012
Kĩ năng
Lắng nghe và xử lý tình huống | |
Giải quyết phàn nàn | |
Giao tiếp | |
Sắp Xếp Tổ Chức Công Việc | |
kỹ năng giám sát | |
Kỹ năng tư vấn chuyên môn ẩm thực |
Kinh nghiệm làm việc
Reception Manager tại Alma resort Cam Ranh
11/2022 → Hiện tại
Khánh Hoà
Reception Manager After a long time spent with family business, the coming back to Alma family is a very good restarting for experience and dedication. It had been a very nice time i could be a participant in hospitality recovering. I had joined an unexpected journey walking through events that could be sure that very few colleges in the tourism community could had. All those experiences for the next challenge wish to come soon.
Chief Concierge tại Alma Resort
11/2019 → 3/2021 (1 năm 3 tháng)
Khánh Hoà
Chief Concierge Hugh Property - development opportunity Another appreciation for a big opportunity develop personal harvested from internal - external relationship, Concierge operation, Front Office management level, material control and social sharing
Concierge Sup/ Duty Manager/ Asst Chief Concierge tại The Anam Nha Trang
3/2018 → 10/2019 (1 năm 7 tháng)
Khánh Hoà
Concierge Supervisor - Bellmans - Drivers -- Vehicle - Material - Re_assure bellmans and drivers is an important Front Office part. An element in the fluent intel river and total service. Vehicle - Front Office the most valued asset. To be trustful for high value material responsibility is a great opportunity to understanding the operation and the importance of material control. Duty Manager - Assistant Chief Concierge Much appreciation for supporting and recognition from the management board and all team to the promotion and movement
Guest Service agent - FO Leader tại Mia Nha Trang
10/2015 → 3/2018 (2 năm 4 tháng)
Khánh Hoà
Front Office Guest Service Agent - Receptionist A hugh appreciation for recognition and opportunity created after 2 years. The promotion in 2015 to become Guest service agent gave opportunity to learn and experience Front Office Dept. Not only about the GSA task, it was also about the experience in guest communication and Problem solving. All the passion and dedication lead to the Promotion to become Front Office leader. Front Office Leader - Higher position mean higher responsibility - Responsibility for training.Responsibility for monthly material ordering. Responsibility for all team on shift (Receptionist - Guest relation - Concierge) Responsibility for reaction on event and emergencies. The responsibility present for motivation and experience in life saved in accident and Damrey Typhoon reaction for secure - damage reducetion. It could be said that 5 year share with Mia was the best beginning that i could expected. For that, i could build a good confidence to move and experience new knowledge and new facility.
FB Attendance tại Mia Nha Trang
3/2013 → 10/2015 (2 năm 7 tháng)
Khánh Hoà
Pool Attendance - Food and Beverage Attendance All to the first, a very good time for experience the Food and Beverage department from the detail of the food and the 5 stars resort service. It also a very beautiful beginning to join Mia family.