Tram Tran

COMPENSATIONS & BENEFITS

• Process employee movement such as promotion, transfer, resignation and termination of non management associate.
• Maintain proper record of all associates movements.
• Administer employees’ benefits and salaries
•Maintain and update the attendance and leave record, annual leave of staffs.
•Monitoring monthly attendance record sheet of all departments for payroll process
• Handle simple associates’ grievances
• Discuss and suggest solutions for personnel matters, working improvement, personnel changes
• Administer employee benefits (e.g. duty meals, associates facilities) and recreational activities
• Making Social Insurance/Health Insurance monthly reports
• Making reports to Labour Department

RECRUITMENT

• Review records of previous applicants, place advertisements, screen, check reference …
• Supervise pre employment arrangements for committed candidates (e.g. uniform fitting, terms clarification, medical check up, labour contract).
• Prepare recruitment status report and vacancy list.
• Maintain a systematic inventory of potential candidates for future needs

GENERAL / MISCELLANEOUS

• Conduct exit interview for supervisory and general associates.
• Provide basic functional advice to department heads/outlet heads in the application of labour legislation and Hotel Personnel Policies and Procedures.
• Routine check on Employee Restaurant to maintain proper quality and hygiene on duty meals
• Answer Employees’ inquiries on welfare and house rules
• Supervise the Secretary for the efficient setting and maintain a comprehensive personnel record system in compliance with the local labour legislation requirement.
• Making Passport / Visa Extention / Work Permit

This position is responsible for all HR-related functions for the organization, including recruitment, performance management, contract management for direct employees and contracts and managing employee compensation and benefits.
This position will work closely with the Cinema Manager and HR Sup to develop and implement an HR improvement plan for the Cineplex, including improving the performance management system, ensuring adherence to employee policies, guidelines and implement capacity building plan for all staff.
Recruitment and Selection:
Manage the recruitment process for staff at all levels in MSC. Implement the current Recruitment and Selection guidelines and utilization for all new recruitment in the Cineplex.
Orientation:
Facilitate the orientation process and ensure that all newly recruited employees go through a formal induction process with all departments; Ensure the new employees are disseminated all policies and procedure within the beginning time of their joining.
Employee Policies:
Update MSM’s Employee regulation to ensure that employees in MSC understand and adhere to the policies and procedure.
Compensations & Benefits
Ensure of updating salary matrix system for new hire. Close with CM and HRM for pay review, bonus, other benefits that suit the Company’s development and local labour market.
Perform all employees’ compensation & benefits related issues, including monthly payroll, employee's benefits, social insurance contribution, medical & health care insurance, social & medical insurance claims; deduction, declaration and finalization of personal income tax.
Implement C&B programs include monthly payroll, employee’s benefit, HR reports, labor contract management, HRIS, Performance appraisal management;
Training:
Work closely with Cinema Manager in analysis of yearly training needs plan for MSC staff.
Co-ordinate with Head of Department in supervision of new employees training process. Ensure the quality and procedure of new employee training.
Performance Management
Implement the process for performance appraisal on probation and annual of all MSC staff for evaluation and measurement of performance.
Work closely with Cinema Manager in identification of clear goals and capacity building needs for MSC staff.
Work closely with Cinema Manager in prevention and solution of breaches; ensure all MSC staff observes labour discipline and all MSC regulation.
Employee Relations:
Keeping good relation with employees
Taking care of their morale and motivation solving their concerns
Handling employees's disciplinary and grievance issues
Joining in the development of the corporate culture
Internal & external communication:
Perform external communication actions to government & administration
Ensure timely and accurate communication with employees
Coordinate communication with Corporate & Division
Administration tasks:
Control uniform stock. Ensure of uniform delivery to staff is compliant with MSM regulation.
Perform general administration task for MSC. Ensure of smooth support to all Departments about facilities, office equipment and miscellaneous…
Work closely with Senior Accountant to control admin expenses in accordance with approved annual budget.

To manage the HR Department ensuring staff comply with hotel policies and procedures and local and government regulations.
To coordinate with requisition departments, the recruitment of employees following established standards, policies and procedures, to assist them in the orientation, training, development and evaluation of their personnel.
To maintain and update policies and procedures and other human resources matters.
To prepare and submit periodic reports to owner and Odyssea Management company as well as for management’s use in accordance with hotel and government requirements such as salary scales, manning guide, etc…
To check and amend any training activities, programs, policies and curriculum of the training department
To recruitment the qualified personnel for each department based on the personnel requisition form approved by the divisional head and GM.
To analyze the hotel manpower requirements in order to recommend on selection and development activities to meet those requirements.
To review personnel policies, procedures and practices and recommend any changes, modification or updating to the management.
To monitor and review the hotel’s benefits and compensation levels and recommend any appropriate changes.
To monitor the progress of succession plan and recommend any internal promotion for those completing the succession plan with satisfactory performance
To prepare succession plan for the potentials for middle and senior management level with the department heads and General Manager.
To ensure staff comply with the hotel policies and procedures as well as government regulations pertaining to employment practice.
To ensure that the internal training programs are conducted as planned to improve staff knowledge and necessary skills up to the hotel standards.
To disseminate information affecting employer-employee relations, employee activities and hotel personnel policies and programs as well as information regarding training activities and skill improvement programs.
To maintain good working relations with all departments and all external contacts: government officials, labour, tax, immigration and lawyer’s office, human resources associations.
Other tasks as assigned by General Manager.

RECRUITMENT
• Plan headcount for recruitment and to recruit qualified applicants.
• To carry on an effective recruitment strategy that attracts and selects the right person for the right position.
• To set up and to make plans to control yearly budget.
• Conduct Orientation, Guiding Principles for all staff.

COMPENSATION & BENEFITS

• To keep track of all HR & Administration expenses vs approved budget.
• To review and to rewrite company's Work rules, Job description, Standard formats and to be sure that the company complies strictly with all current laws and regulations governing health and safety matters.
• To enhance and to enforce HR Policies as well as keep them up to date.
• To prepare and to control an effective and accurate Payroll system.
• To prepare Weekly Working Report to report at Weekly Dept. Head Meeting.
• To handle employee relation matters such as Labor contract, discipline, dismissal, resignation, termination etc.
• To record Social Insurance period to the employee who resigned.
• To prepare and to submit Monthly Social Insurance Report to Social Insurance Office in District

TRAINING

• To be responsible for managing and coordinating training activities to develop and upgrade the skills and competencies to Response Company’s needed.
• To develop required skills and competencies in accordance with company's development.
• To design and to manage, facilitate and direct the annual performance development process to ensure that employees' performance is measured effectively and accurately.

A. Development and Implementation of HR Strategies, Policies, Systems and Plans
• Design, operate, coordinate and monitor operational systems for managing necessary human resource functions to implement the approved policies
• Identify labor related legal requirements and government reporting regulations affecting human resource function; prepare information requested or required for compliance; act as primary contact with the concerned department of the Government with respect to human resource issues;
• Update position descriptions in the organization
• Maintain employee database
• Implementing and ensuring accurate and timely payroll, benefits
• Analyzing wage and salary reports and data to determine competitive compensation plan
• Providing current and prospective employees with the information about policies, job duties, working condition, opportunities for promotion, etc. and employee benefits to ensure consistency of the whole company.
B. Planning and Staffing for Human Resource Needs
• Establish standard recruiting and placement practices and procedures
• Ensure an appropriate level of human resourcing to meet the existing and anticipated business needs
• Recruiting employees to fill up the gap of Manpower and dealing with all the issues occurring during Recruitment process
• Manage the recruiting and hiring process
• Prepare Personnel budget (salary and benefits)
• Managing the analysis of training needs to implement employee development program

C. Management and Development of Staff Performance
• Review, develop and implement effective employee performance management system; provide advice and support for performance management issues
• Implement a training and development process to ensure that appropriate development needs are met on a timely and cost effective basis
• Organize and coordinate both in-house and off-site staff training and development programs to meet the identified development needs
• Facilitate Capacity Assessment and Capacity Building of staff members as and when required;

D. Develop Effective Employee Relations Program
• Communicate human resource policies across the organization
• Advise BOD in reviewing and revising salary structure, pay policies;
• Review and recommend employee benefit programs for approval and implementation.
• Implement compensation and benefit policies and practices to ensure that staff are rewarded in line with individual performance level
• Determine and recommend employee relations practices necessary to establish positive employee-employee relationships and employee-employer relationships
• Work directly with Team Leaders to assist them with employee relations matters.
E. Other
• Maintain current knowledge and understanding of regulations, laws, industry trends, practices, and developments regarding Human Resources and advise management and employees accordingly
• Liaise with other Human Resource professionals
• As a member of EFV, provide regular updates on HR activities and plans
• Perform other duties as assigned by supervisor.

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Develop and monitor overall HR strategies, systems, tactics and procedures across the
• Organization Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Oversee and manage a performance appraisal system that drives high performance
• Report to management andprovide decision support through HR metrics
• Ensure legal compliance throughout human resource management

• Supervise all operations of HR department;
• Supervise payroll preparation and payments;
• Analyze data & needs to produce weekly, monthly reports;
• Develop on-boarding and succession planning programs to ensure that each team & department are equipped to be the most successful.
• Work with our management to set up KPIs for our team conducting regular performance reviews.
• Support growth and management strategies by drawing insights and creating proposals from complex data to make data-driven decisions.
• Create innovative and result-oriented training programs to foster the learning and development of our team members but also in pursuit of the company’s vision, both professionally and personally.
• Develop our company's culture through workshops, integration days, rewards, company trips and parties, and HR counsel.
• Tackle concerns and complaints from our team and resolve any potential issues between the team.
• Oversee People Success and help develop career paths, promotion reviews and compensation of our team.