Food and Beverage Secretary cum Coordinator tại Mercure Danang French Village Bana Hills

11/2018 → 5/2021 (2 năm 5 tháng)

Thôn An Sơn, xã Hoà Sơn, Huyện Hoà Vang, TP Đà Nẵng

- Be secretary of EAM – F&B - Be responsible for rendering secretarial, administrative services and coordination for overall F&B department - and report to FBM, EAM - Make timesheet for all staff on cadena system, salary - Daily organize register meal, salary, accommodation for all F&B staffs - Attend meetings and establish good co-ordination with all food and beverage outlets and also all other departments - See to proper handling, usage and maintenance of office equipment and supply, maintain cleanliness of the F&B Office - Read and analyst Banquet event order (BEO) in order to gather guests requirements, determine proper set up, buffet, audio visuals, time line and also give attention to any special guest needs and support - Ensure prompt responses for all enquiry through telephone and emails. - Coordinate with Banquet operations on a timely basis to ensure complete customer satisfaction - Update Catering and Banquets calendar on the Sales and Catering folder - Send Banquet event proposals to the guests and being in timely contact with them - Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, memos etc. Promptly respond to all inquiries. - Compose, publish and distribute Banquet event order (BEO) to all department heads and personnel who are involved in servicing banquets function.