Nguyễn Thị THu Tuyến
Sales Executive
Dear Recruiters,
I'm Thu Tuyen. I’ve graduated in Tourism, Faculty of Tourism management, University of Economics Ho Chi Minh City.
I have 4 years experience in sales in Hospitality industry. I used to work at inbound travel companies and 4-5* Hotels. From my past jobs, I got a lot of experiences in customers services, handling problems. I have good knowledge about tourism, communication skills and fluent English. 4 years working at Blueriver Tour and TTC Hospitality under high intensity and pressure, I was trained to have ability to observe and handle problems quickly, effectively.
I am a creative, enthusiastic person and always do the best in my work. I can self-learn very well and have sense of high responsibilities. I'm also strong supportive to all of my colleages. I believe these of my personalities will help me quickly capture my works and make good relationships with colleagues, customers and my managers at my workplace. I'm willing to embrace all challenges at work to learn and desire to grow with your company.
Don't hesitate to contact me if you need more information from me. Thank you so much for your interested in my Cv. I'll be happy and willing to talk and disscuss more about the oppotunity jobs in your company.
Sincerely,
===========================
Nguyen Thi Thu Tuyen.
0328846210.
ttuyen201@gmail.com
Tan Phu dist, HCMC
Thông tin cá nhân
Họ và tên
Nguyễn Thị THu Tuyến
Giới tính
Nữ
Ngày sinh
22/09/1993
Địa chỉ
80/9 Hoàng Xuân Nhị, Tân Phú, TPHCM
Cập nhật
09/08/2022
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Tiếng Anh (Giỏi)
Ngoại ngữ
Tiếng Anh (Giỏi)
Công việc mong muốn
Ngành nghề
Kinh doanh & tiếp thị
Mong muốn về công việc
Kỹ năng
-
English 100%
-
Adobe Photoshop 100%
-
Tin học văn phòng 100%
Học vấn - Chuyên môn
Univerity of Economic Ho Chi Minh City.
Tourism management. - Đại học - 2011 - 2015
Kinh nghiệm làm việc
FREELANCER tại HOME
TPHCM - 9/2020 - /
Learning and working like a freelance marketer. My skills in Digital marketing:
- Build wordpress website, website management.
- Create content and design landing pages.
- Writing Content
- Keyword research.
- Facebook and google advertising.
- Use Photoshop, design and edit images.
TRAVEL CONSULTANT tại VIETNAM ADVENTURE TOUR
Ho Chi Minh City. - 10/2015 - 6/2017
Working directly with ex-pat tourists to sale tours at desk (advice itinerary, making quotation, made the reservation,…), Handling booking online inquiries from customers overseas via chat, email, calling (TA, OTA, FB and email, website)
Resolve the problem may occur during tour, maintaining and improving services quality and customer satisfaction before and during each tour,
Establishing good relationships with partners, customers
OPERATOR AND SALES B2B (2 years) tại BLUERIVER TOUR
Ho Chi Minh - 6/2017 - 6/2019
Planning, accessing to potential customers (Travel agents, hotel partners) through cold call, email,…
Sales visit, making product presentations, introduce about the company’s services.
Elaborating tour programs according to clients’ requests and following the Sales Department procedures.
Making proposals, contracts with client.
Negotiating and updating the service contracts with customer, suppliers annually.
Summarizing the costs of the confirmed services and payment deadline to report to accounting department.
Coordinating with the accounting department to manage and recover customer debts.
Manage a team 4 captions
SALE EXECUTIVE - ADHOC TEAM tại TTC Hospitality
Ho Chi Minh - 7/2019 - 12/2020
TTC Hospitality consists of 11 4* Hotels and resorts, 2 convention centers and 2 Entertainment park.
Adhoc team – established and leaded by board of general Directors, The main purposes is to response with changes of market quickly , follow request of Chairman of board , in charged of sales all outlets and help sale center team archive full of target.
Focus on B2B, especially big clients,
Builds, nurtures, develop the cooperation with current clients to increase revenue
Extend into new inbound market (Korea and Thailand)
Proposing new product to meet and fit in new client’s need,
Training product and collaborate with partners to drive sales
Expedite the resolution of customer problems and complaints to maximize satisfaction.
