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Nguyen Ngoc Duong

Nguyen Ngoc Duong

Hồ sơ 5 sao bạc 585 Lượt xem hồ sơ

Nam, 02/06/1997, 27 tuổi

43 Vườn Lài, Quận 12

Cập nhật: 04/03/2024

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Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Giám sát
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Tiền sảnh

Giới thiệu bản thân

Strictly on duty & ready to adapt mistakes if it occurs in my shift (no matter who did)

Trình độ học vấn chuyên môn

Hutech

Ngôn Ngữ Anh - Đại học

2015 → 2019

Kĩ năng

IT office
Soft skill
Work team

Kinh nghiệm làm việc

Front Office Supervisor (almost night shift) tại Norfolk Mansion - Luxury Serviced Apartment

7/2022 → 5/2023 (10 tháng)

17-19-21 Lý Tự Trọng

- Be responsible for checking in /out process - Supervise all tasks from staffs and any pending cases all day. - Double-check and make sure all room arrivals on that day are ready for check- in in the standard time. - Complete the necessary reports to send to the managements on time in the morning. - Solve any guest's issues and try to meet all guest's demand to satisfy them as well as possible in the supervisor position.

Night Auditor tại LAVELA Saigon Hotel

1/2022 → 5/2022 (3 tháng)

280 Nam Ky Khoi Nghia, District 3

- Responsible for checking in /out guests. - Play a role as a link between guests and management to communicate with guests to find out guests' expectations in order to improve the service standards. - Handling of cash advance or cash received upon check-out. - Prepare all reports on night tasks such as daily report, breakfast report, inhouse guest list, detailed folio and payment report for submitting to related department. - To perform any other duties as required by FOM or the Management.

Sales Leasing Executive tại Honeycomb House Real Estate Company

10/2020 → 10/2021 (1 năm )

10 Thao Dien, District 2

• Managing apartment / project assigned information. • Building relationships with customers / partners / landlords / agents • Implementation of the rental process and the sales process from access to finalization. • Finding, taking care and solving all customer requests.

Night Auditor tại Majestic

4/2020 → 9/2020 (5 tháng)

1 Đồng Khởi, District 1

Supervise and oversee day to day or night to night Front Office operations and administrative functions. - Direct, coordinate and monitor overall Hotel operations. - Attend promptly to all guest requests and feedback. - Telephone and email enquiries, checkin and checkout process. - Prepare daily hotel audit, Conduct Site Inspection, and Attend to phone, email, and walk-in enquiries, and follows up on guest complaints. - Manage optimized rooms utilization and room rates, maximize Rooms Sales and Revenue for the Hotel. - Enforce security rules and regulations of the hotel to ensure guests' safety within the hotel premises. - Perform any other duties required from time to time as assigned by FOM, AFOM or General Manager.

Front Office Supervisor tại Saigon View Residences

4/2019 → 4/2020 (1 năm )

117 Nguyễn Cửu Vân

- Carry out all the checkin and checkout programs. - Help them to know more about Vietnam culture, food, people, entertainment areas by the own guest service skills. - Serve them devotedly during their staying at hotel like take the key when they come out and give the key when they get back, keep their property safe and solve any request or problems from guest in the supervisor position. - Another work related: export Red invoice, update the room status, handover the work not completely to another staff in the end of each shift.

Mong muốn về công việc

- Working in a modern and professional environment, learning and exchange skills and experiences from partners. - Getting chances for promotion and proving the individual ability. - Praciticing every skills and revealing creation from experiences accumulated when working at present company.

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