587 Lượt xem
Dear Recruitment Team, I am writing to express my keen interest in the receptionist position at your esteemed establishment. As someone with a strong background in hospitality and proven success as a receptionist at Somerset Chancellor Court HCMC, I am excited to bring my exceptional customer service skills and enthusiasm for hotel management to your team. I graduated from Nguyen Tat Thanh University with a degree in hospitality management, which has given me a solid foundation in the field and ignited my passion for delivering unparalleled guest experiences. During my tenure at Somerset Chancellor Court HCMC, I gained valuable experience handling guest inquiries, managing reservations, and ensuring the smooth operation of front desk activities. I am proud to say that I have received positive reviews and feedback from both guests and colleagues, which reflects my dedication to exceeding expectations. I am particularly drawn to the opportunity to challenge myself in a new environment and contribute to the continued success of a prestigious five-star hotel. My interpersonal skills, attention to detail, and ability to thrive in fast-paced environments make me a valuable asset to your team. I would appreciate the opportunity to discuss how my skills and experiences align with the needs of your hotel. Thank you for considering my application. I look forward to the possibility of contributing to the exceptional guest experience and success of your hotel. Warm regards, Pham Van Hoang
- Ngắn hạn: Có một công việc ổn định, trở thành nhân viên xuất sắc, tích luỹ thêm nhiều kinh nghiệm. - Dài hạn: Trở thành cấp quản lý, tham gia vào đội ngũ quản lý, điều hành của khách sạn.
GPA: 3.4 Specialized English: 9.3
- The task involves overseeing and updating guest profiles by verifying and managing their personal information and maintaining DQA in the top 5 of the Ascott group. - Responded promptly and courteously to guest inquiries and requests, resolving issues to their satisfaction. - Received consistently positive feedback from guests and colleagues for outstanding service. - Giving ideas for controlling Airport transfers, keycards, and overdue visas,...