Director Of Sales tại Naman Retreat Danang

4/2023 → Hiện tại

Ha Noi

Management of Naman representative office in Hanoi. Responsibility of selling Naman Retreat and Carinea Hotel (Cocobay) Focusing on development of Inbound market such as China,Taiwan,Korea,India,CIS and EU.Domestic in Summer. Works with sales managers to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Creating a focus on attracting new business. Attending and contributing to the monthly sales strategy meeting Updating and owning the sales strategy & sales plan with the DOSM Recommends monthly room nights target goals for sales team members. Develop and send informative press releases to targeted lists highlighting all activities and promotions. Responsible for the training of sales managers and staff.

Director Of Sales tại Wyndham Vedana Ninh Bình

4/2022 → 4/2023 (1 năm )

Hà Nội

Oversee and manage sales staff and reservation to ensure maximum revenue, promotional coverage and marketing opportunities are achieved. Maintain and promote a team work environment with effective and clear communication amongst co-workers. Ensure best client service is being made available through communication amongst the team, cross training within the department and appropriate office coverage. Works with sales managers to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Works with HODS to create and implement a sales plan addressing revenue, customers and the market for the segment Follow and track company cross-sell procedures. Creating a focus on attracting new business. Attending and contributing to the monthly sales strategy meeting Updating and owning the sales strategy & sales plan with the GM Recommends monthly room nights target goals for sales team members. Develop and send informative press releases to targeted lists highlighting all activities and promotions. Oversee and ensure the updation of rates, promotions on hotel website, OTA Responsible for the training of sales managers and staff.

Senior Sales Manager tại Dolce by Wyndham Hanoi Golden Lake

1/2021 → 3/2022 (1 năm 1 tháng)

Hà Nội

Market analysis to work with GM and Banquet in preparation and management of budget Research event calendar and type segment on TA Inbound and corporate guest. Assist Marketing department to initiatepreparation of new products and promotions. Giving traning,supporting to sales executive and sales coordinator. Making survey of trending inbound market. Making the first 6 months and the last 6 months of year report to offer solution,benefit,promotion for only top account in order to persuade guest to make commitment with hotels and resorts. Organize online meeting to educate travel agents in new products and new promotion package every months. Achieve sales objectives and goals as set by the management. Keep track of the competitors regarding special promotions and rate packages. investigate potential markets.

Senior Sales Manager tại Flamingo Holding Group

1/2018 → 1/2021 (3 năm )

Hà nội

Sales Manager tại FLC Hotels And Resorts

4/2016 → 1/2018 (1 năm 9 tháng)

Hà Nội

Hunting new business for hotel. Maintain responsibility of selected segment Update Owner on market trends and business lead. Prepare monthly list of accounts to penetrate for the following month. Conduct negotiations to achieve the best profit and rates for the hotel. Ensures the mantainence of sales’s available relation. Announce the room rate,product and service to the guest by phone-call and mail. Make plans,development of promotional and marketing for company to guarantee running well. Negotiates priceswith the clients and compile contract Ensures that all complaints are revirewed,investigated and follow-up action is initiated. Making own database Matain excellent working relationships with key travelagent and corporate segment Provide the highest qualityof service to the customerat all time. Able to provide quick and timelyresponses,immediate communication to the properties ,develop professional long term business relationships. Builds relationships with existing and new customers to enable future bookings.

Supervisor of Front officer tại Khách sạn Grand Plaza Hà Nội

4/2013 → 3/2016 (2 năm 10 tháng)

Hà Nội

Operating Check-out and check-in on Opera system managing customer’s payment, VAT invoices,to make sure business run well After Runningnight audit,I had to make summary reportwhich include each restaurants revenue and room revenue for CEO,FOM I also make reservation for guest.